We will never use right cars again because they ripped us off with overpriced insurance. We should have been told upfront about any law requiring extra insurance which they said we had to buy.

Got me a good deal.

The customer service suck, they changed for everything. I didn’t get my vehicle from them and just left. Will never go with them again.

I was at the Right Car counter, and I signed the contract. And soon after the representative took it back and tore it saying he was cancelling the reservation. I was asked to show my insurance which I did and he claimed the liability was not enough. I have attached a copy of my insurance and as you can see it has 100/300/100 limit, so I was trying to find out where is my insurance lacking the coverage and asking for an explanation. At no point did I ever refuse their insurance. And in fact even agreed to purchase it. The representative just decided to cancel the reservation with no value reason and ask me to leave. I had prepaid the entire amount of reservation and was told I would get no refund. I see no fault of mine in this and the least I deserve is my money back. Not to mention this caused me a lot of inconvenience, wasted my time, and I had to end up looking for another car rental which costs me a lot money. I had never ever experienced such terrible car rental experience in my life before.

I did not have the opportunity to rent the car, because they never a shuttle to pick up at the airport. When I went to the company the were closed.

Like: The ladies at the desk were very nice and helpful. We got our rental car pretty quick. They did a video inspection before we left and when we got back.