Very good

Counter staff were very efficient and helpful. Car was perfect , however the widescreen wipers were on their last legs and it was dangerous driving . These should have been seen to before left for hire

Booking was easy

It was amazing service by Waleed. The way he explained everything that was awesome and helpful. Great service, amazing experience ..

Always great

No problems at all

Excellent service. Great value for money.

Only slight issue. It was not clear that this was EuropCar rental. Did not see on email that collection point was there.

The car battery was not connected correctly, which resulted in a dead car and a lost day waiting on Europcar's repair person. Then we had a flat tyre, which resulted in another lost day because Europcar's staff/systems made a number of errors meaning we had to wait around for 6 hours before the thing was repaired. The car had not been adequately cleaned before i took possession it, and after the smell of the cleaning products had worn off, the car actually stank of cigarette smoke. A promised reimbursement for the lost days has not yet been processed to my account by Europcar either.