very well with hertz

Hertzのpresident circleを持っていたので、gold deskで対応してもらい、好きな車を選ばせてくれました

使いやすいです。請求がQEEQからなされるのか、現地でなされるのかがわかりやすいと良いです。今回はHertzのgold deskが親切で変えてくれたために、逆に二重請求されるのでは？と不安になりました。

Car was clean and in good condition. Staff very helpful - went out of their way to help me

Service staff was fast and professional. Pick up with smooth with no extra questions asked and no upsell. They took a credit card for holding charge, but other than that, it was take the keys and go.

Simple to use and most importantly, app & website were both fast and very clear about what we were paying for. Customer service is top notch and responds almost immediately.

The car was booked for 9am. When we arrived there was a long lineup of people waiting to pickup their car. When we finally got to the counter, the lady said it was going to be another 2 hours before we could have the car. We had people waiting at multiple locations and a long drive ahead that we wanted to reach before dark. So we went out of our way to rearrange transportation to bring everyone to the Hertz location, at additional expense to us. Then the car was ready after approximately an hour which meant trying to find people mid transportation to the pick-up location. After getting the keys to the car, we were told that we needed to walk multiple blocks to get our car with our luggage and a member of our team with walking issues. Not impressed.

I pretty much received the desired vehicle. Well done Hertz.

This is the second time I’ve used Easyrentcars and I’ll definitely be using them again.