The Fiat was great, Europcar was even better.

Everything was perfect.

Price drop protector did not work in my case. Rest all was good.

Car was in a different terminal than where I landed....Europcar was kind enough to bring it to where I was. Though the car was in a usable but damaged condition at various places. They were kind enough to note the same on the contract but I expected to get a car in good condition.

It's relatively expensive...but otherwise smooth.

there is extra cost for my car pick up location which was not included in the prelim booking invoice amount, and with no explicit statement mentioning the above cost

Like: The staff where I pick up the vehicle are so great and friendly, perfect experience
Dislike: The full insurance should be an option when I reserve the car, cuz I thought I bought full insurance already, but when I get to the point turns out there’s another insurance to buy.

Like: Very helpful agent. Made great suggestions about what to see in a limited time.