El coche y el servicio superaron mis expectativas

Excelente plataforma, fácil de usar

Brand new car. Excellent

Fast and easy process of renting a vehicle

We asked for a convertible. The first car had an issue with the roof that we fortunately discovered before we left the garage. We agreed to come back in 5 hours for a replacement as there weren't any available at the time. Second car was identical but without fault. On pick up, the price quoted was higher than agreed on the booking. Only incentive argued did they remove the "satellite radio" extra we didn't ask for and the price dropped to the booking amount plus some tax / fee I'm not sure is legitimate. No issues regarding fuel or damage on drop off, but they did try and charge us for an additional day because of the delayed start despite previously agreeing we could drop it off 5 hours latwe. Again, once we pushed them they met the agreed price without hassle. Overall it seems they try to trick you into paying additional fees without telling you which seems dishonest, but we still enjoyed the hire.

Like: Quick pick up at Sacramento airport Dollar. And free upgrade to full size.
Dislike: A little confusing on where go return the car... no biggie.

Like: Loved how quickly it was to reserve, the great price of the car, clear website, easy pick up and drop off and great staff.
Dislike: No negative complaints