ICELAND CAR RENTAL REVIEWS

The staffs are helpful. We got free GPS and WiFi which are a great deal.

Great service, car in good condition, flexible and no pushy insurance upsell. There was someone waiting for us at the airport with our names to pick us up - everything went fast and smooth.

Booking smooth as usually. Great prices and easy comparison with other suppliers.

Car had a lot of smaller dents and scares. For the rest all well, no additional comments.

User friendly app, price drop protector worked good.

Excellence service. The lady driver very helpful and friendly. She assist us to pick up our luggage at locker area and drop us at airport. The guy that at the counter explain the contract with us and speed of pick up and drop off process very fast. HIGHLY RECOMMEND.

Good service to Mike. As I had live chat with him to inform that my flight will delay. He helps me to call the car supplier company to hold the car first as i was unable to call at that moment. Thank you.

The car was in a terrible condition, and the check engine light was on the entire time and one of the back doors didn't open. It was also given to us empty of fuel so rather than getting used to the roads we had to frantically drive round looking for a petrol station.

quick efficient and upgraded to Ford Kuga as there was going to be a wait for the Suzuki. The car had done 150k km but was good condition everything worked and was top of the range. No faults with car at all. Returning the car was very quick and easy.

Good

Good

We waited a bit at the airport for the shuttle to arrive at pick up. Car was in good condition with all defects marked with stickers. It was a Hyundai i10 which took two 24 inch long suitcases in its boot. Fuel consumption was at about 5.7L/100km and it was quite sufficient for winter driving on highways and main roads.

Speedy response for help request with wrong booking, nice!

Great people work there. Everything was perfect exept one thing - radio wasn't workin in the car.

Lotus were superb. Very helpful on pick up, couldn't do enough for us. On return, I filled up the car around 50 Kilometers away. When I got back to the airport, I tried to top up the fuel to full, but there was issues at both garages I tried with accepting UK credit cards. Other travels were also having issues, pumps were not manned. So, I returned the car 85 % full. The guy at Lotus said 'don't worry, you tried, there will be no charge'. If this was the USA I would have been charged a full tank. Thanks you Lotus.

Process was smooth and pleasant all round.

Amazing again!

Got an even better car then the one we booked. Staff was extremely helpful.

The car gas tank was not full and the passenger side door did not open from the inside.

1 day+ before picking up the car, I tried to change the booking to add an extra day thru the website. It allowed me to go thru the details and gave the cost differential but then asked me to call the customer support to make the change. When I called the customer support in Singapore they informed me that I could not make the change even though I had paid extra to make my reservation flexible.

Fara are a great car hire company. Someone answered the phone straight away. We were picked up in about 10-15 mins. The car was immaculate and the counter staff were very friendly.

This is the second time we’ve used EasyRentCars. The booking process is easy and the information is all there.

It is the worse car rental company in my travelling journey up to now!! Unreliability - I was booked a diesel used car for ten days more journey half-year before in order to economy fuel consumption , but only a gasoline car to be chosen.... Untruthful - The staff mislead much compensated cost instead of the fact as some damage to be found!

It is so easy to use for booking platform and many variety cars to be chosen. There is prompt service and helpful to provide insurance claims form to get ride of my problem.

Not realising that the pick up location is outside the airport and waiting for transportation. Disappointing to have been given a different car to our selection.

The car wasn’t the Fiat 500 we had hoped for. But the Toyota Yaris they have us was brilliant! Lovely reception area with hot drinks.

Price drop came into play! Great little addition to using easy rent cars

friendly and efficient staff. nice car - free upgrade. quick and easy pick up and drop off. only point they could improve on was cleanliness and condition of child seats, one was quite dirty and another one was missing 4 point harness. resolved promptly though.

It will be better if the staff tell us about the tunnel fee when we pick up the car

got the car as advertised and not an 'equivalent', which was perfect

had to change time of pick up due to flight change. Had to cancel whole booking and start again, as customer service said that amendment to booking couldn't be made, which was a pain. However, it worked out slightly cheaper for a longer rental ?!