Excellent ...great customer service. Would definitely recommend Lotus and easyrentcars

C.Ford

Iceland

Reviewed: Thu, Dec 5, 2019

About Lotus: 9.3 /10

Lotus were superb. Very helpful on pick up, couldn't do enough for us. On return, I filled up the car around 50 Kilometers away. When I got back to the airport, I tried to top up the fuel to full, but there was issues at both garages I tried with accepting UK credit cards. Other travels were also having issues, pumps were not manned. So, I returned the car 85 % full. The guy at Lotus said 'don't worry, you tried, there will be no charge'. If this was the USA I would have been charged a full tank. Thanks you Lotus.

About QEEQ: 10.0 /10

Lotus

Keflavik Airport(KEF)

Keflavik

Iceland

Medium SUV | Dacia Duster or similar

1 days rental

Relevant Reviews on Lotus Lotus Car Rental

Iceland

1 days rental

Medium SUV | Dacia Duster or similar

Lotus

Keflavik Airport(KEF)

Reykjavik

Iceland

Reviewed: Sun, Mar 22, 2020

“More experience - face up to the untruthful counter staff and unreliability rental car company”

About Lotus: 6.0 /10

It is the worse car rental company in my travelling journey up to now!! Unreliability - I was booked a diesel used car for ten days more journey half-year before in order to economy fuel consumption , but only a gasoline car to be chosen.... Untruthful - The staff mislead much compensated cost instead of the fact as some damage to be found!

About QEEQ: 8.0 /10

It is so easy to use for booking platform and many variety cars to be chosen. There is prompt service and helpful to provide insurance claims form to get ride of my problem.

A.Iles

Iceland

1 days rental

Medium SUV | Dacia Duster or similar

Lotus

Keflavik Airport(KEF)

Reykjavik

Iceland

Reviewed: Mon, Nov 4, 2019

“quick easy and competitively priced, will be using again”

About Lotus: 9.7 /10

friendly and efficient staff. nice car - free upgrade. quick and easy pick up and drop off. only point they could improve on was cleanliness and condition of child seats, one was quite dirty and another one was missing 4 point harness. resolved promptly though.

About QEEQ: 10.0 /10

A.Foster

Iceland

1 days rental

Medium SUV | Dacia Duster or similar

Lotus

Keflavik Airport(KEF)

Reykjavik

Iceland

Reviewed: Sun, Oct 13, 2019

“Superb Icelandic Car Rental!”

About Lotus: 10.0 /10

Counter staff at Lotus were extremely helpful and didn't unnecessarily push and extra insurance. They gave great tips on where to visit, as well as a thorough explanation of the rules of the road in Iceland. They don't look to charge you for hidden costs and return was painless with no worrying about car condition involved. Superb service - other car rental companies should take note and learn from Lotus.

About QEEQ: 10.0 /10