professionals, everithing ok as usual

always ok, thank you for whatsapp communication

Car was fine, nearly as expected. There were some scratches that I had to report at pickup and that were not premarked in documentation. The car was not at the pickup box as provided by the person at counter, so I had to return to the counter and wasted 30 minutes of our time (sole parent with two small kids). The Child safety seat rental is over priced (I was quoted 38,50 EUR incl. VAT per 3 days rental of an 100,00-120,00 EUR piece of equipment). Even I was quoted a rate that said incl. VAT the person at checkout added the VAT again, so I was unfairly overcharged few euros. As I was in hurry for the plane, I noticed this only later.

The price for child seat rental said 38,50 EUR incl. VAT, but the person at checkout charged us 46,20 EUR (as he added VAT one more time).

As I was first in the queue I had not long to wait. If you are in a long queue you would have quite a wait. More counter staff would help.

Booking platform was easy. The price reduction scheme was not affected so I assume I got a good deal as this was an early booking.

Counter staff very good and helpful.

Straightforward paperwork - no hassle.

Insufficient number of staff, dealing with the number of customers. Only one person at the counter. Long queue. Frustrating. Drop off was however a dream, Fabrice was wonderful.