ATLANTA CAR RENTAL REVIEWS

Ended up paying charges that are unanticipated. at return, advantage representative was very rude throughout the whole process, and when she was done, she just walked away without even mentioning that the process was over.

Was charged a foreign transaction fee, which i was not aware of. both companies(advantage and easy rentcars) were not transparent with their charges.

Was not through Europcar who I used once before and never had a problem with. This trip was through ADVANTAGE, who is a disgrace.

The car was good and met my expectations. Service was fine at the counter.

Renting a car was very simple and I got a better deal than going through other rental services. I recommend it

The guys that helped us were very sweet.

Great

Everything was great, however it would have been good to know even with renting with a credit card I still have to put a $200 deposit down day of rental .

The car I receiuncoesexceeded my expections....However, Routes had not renovated the building that was bought for that businesses location...The employees were working out of a trailer in the parking lot of an old closed down restaurant that had not been renovated or open for business, which was very unsettling and uncomfortable driving up to to retrieve my rental.....Then, I was told once inside the trailer, that there would be a $500 hold on my credit card. That information was unexpected, seemed fishy, and very upsetting. The representative reduced the hold to $300 and I received a nicer rental then what I expected.

the car have a some damage. the gas tank wasn't

you should try to give your employees some customer service training. giving attitude to customers who have been waiting in line for over 60 mins after long travel days is probably not a good idea to get repeated customers. just to avoid this next time i wouldn't mind paying someone else extra $10 a day rater then dealing with your shitty staff

Like: This rental went off with a hitch. I got a great deal, the car in the picture was the car that i got(no bait and switch), over all one of the best rental experiences I've ever had!
Dislike: Nothing

No cd player was very disappointing. Every car I've ever rented had one.

Car was just great! I appreciate the upgrade

The car was bigger than I'd bargained for and in excellent condition. The only slight problem was that the driver's seat smelled strongly of men's cologne. The guys behind the counter and at checkout were all very nice and extremely helpful.

Great!

Routes has great customer service, and they have very nice, clean cars. They made sure that someone was there before business hours to take me back to the airport to fly out of Atlanta. Picking up the car was quick and easy, and they were all so friendly! I will definitely use Routes again!!

Low prices, great comparisons

Our tire light came on. Al. The tires should be checked before sending cars out.

They're new, and so they went above and beyond. Great company. I'll use them again every time.

Drop off at Atlanta a bit confusing as the Hertz drop off it separate from all the other drop offs

Like: The experience was seamless

All expectations were met. No problems!

Yes! We saved over $80 with the lowest price guarantee. Thanks!

When we returned the vehicle, initially there was no one around to accept our vehicle when we arrived.