BRISTOL CAR RENTAL REVIEWS

Great car - modern and clean, drove well.

See above - love the price job feature!

Simple, efficace et sans mauvaise surprise

Got given a Skoda Octavia which was OK. The counter staff however, were brusque to the point of being rude, we got told off like school children for a small amount of dirt on the floor carpets. Also, this branch of Budget charged us £100 for an additional driver when another Budget branch in Bristol did not charge my brother in law any extra fee for an additional driver for his rental for this same trip. Overall, I will not book with this branch of Budget again.

All good

All good

Yes, it took long to get to GM as they didn't pickup the phone. We ended up calling through airport info desk. It worked then. Then at GM we had to wait in line...not too bad but yes it took that much time (like 45 min-1 hour)

The price drop protector actually works. It is great.

was supposed to be charged £86.37 on pick up was charged£183

Picking up was easy and walked me through the car but paid extra for zero excess

All good no problem at all

Very helpful, the usual add on’s with insurance, my mistake in not noticing there was a mileage restriction but fortunately we were not traveling that far and didn’t exceed it. Car was great

I did it all on line which was very easy

The car was perfect, the only real gripe I would have was, we returned the car early in the morning. We drove to the drop off, but there was no personnel at that time in the morning. But not having returned a car at Bristol at that time, we had no idea that we just drop the key in the box. But there was no instruction to that effect on the rental agreement or on the Europcar booth. Other than that it was all very good

Price drop protector did not work in this instance, however it did on my next rental. But the "Best price guarantee" does look as if it has been honoured, just waiting for it to be credited to my account. All in all very happy with the process

It Could be the registration, they have allready our registration.......

Unprofessional location which resembled a garden shed in an allotment. Makeshift parking area. Really bad first inpressions which put me on high alert as if it were a scam. I assume a very poor franchisee.

The organisation of getting from airport to the pickup was poor. Time taken to get the car horrendous. The worst car hire experience ever. To say painfully slow is an understatement. Never again no matter how much a bargain they look.

Got a free upgrade to the next category as the selected category was unavailable. Picking the car up was easy, only delayed by the customer in front who didn't know what they were doing.

Much cheaper than booking direct for more the comprehensive insurance cover.

Happy with car, counter staff very helpful and overall experience very good.

Booking platform not too difficult to use so no issues.

Counter staff were friendly and efficient. Car was clean and ready to go.

No problems. Smooth process between the app and europecar.

Office not open in the morning as promised. So had to leave the keys. Then returned to Afghanistan to find they had charged me 400 for damage to tyres and cleaning the car!!! Absolute rip off. I was warned by others when I told them who I rented the car from and they were correct. I would advise everyone to stay clear of this company. Green motion - not even the company I was expected to be renting from as no mention ANYEHERE of this.

Everything was ok and we were really happy with the car and staff service. Thank you

Super service, excellent staff. Will definitely be using them again.

Booking platform is great, first time I've used it and it worked very well.

Super helpful and informative. No messing around. Very friendly staff.

Car was good value and staff were very helpful.