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Average rating on Budget in Bristol: 9.0 /10

Filippo Boscarino

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Small SUV | Citroen C4 AIRCROSS or similar
Reviewed: Wed, May 11, 2022
About Budget: 9.0 /10
I had to wait and call twice for the operator at desk, because empty
About QEEQ: 10.0 /10
Not so clear the whole process about insurance at booking time

Peter P.

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Economy | Citroen C3 or similar
Reviewed: Sat, Aug 8, 2020
“Hassle-free & above expectations”
About Budget: 9.0 /10
It seemed a bigger, better car than I expected. Excellent value, especially as it was a one-way rental. The pick up agent didn't try to upsell me on anything, which was refreshingly unusual.
About QEEQ: 10.0 /10


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Compact | Citroen C4 Picasso or similar
Reviewed: Wed, Jan 1, 2020
“Car rental with the usual "baggage"!”
About Budget: 7.7 /10
Got given a Skoda Octavia which was OK. The counter staff however, were brusque to the point of being rude, we got told off like school children for a small amount of dirt on the floor carpets. Also, this branch of Budget charged us £100 for an additional driver when another Budget branch in Bristol did not charge my brother in law any extra fee for an additional driver for his rental for this same trip. Overall, I will not book with this branch of Budget again.

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Mini | Hyundai i10 2 Doors or similar
Reviewed: Wed, Sep 4, 2019
“Great app - loves the alerts to rebook when the price dropped!”
About Budget: 10.0 /10
Great car - modern and clean, drove well.
About QEEQ: 10.0 /10
See above - love the price job feature!


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Mini | Fiat 500 or similar
Reviewed: Thu, Jul 4, 2019
“Unduly Charged”
About Budget: 7.3 /10
i have been charged unduly. horrible. had to block my card.
About QEEQ: 8.0 /10


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Mini | Fiat 500 or similar
Reviewed: Sun, Jun 9, 2019
“Very easy !”
About Budget: 9.3 /10
Budget staff very friendly. They did however forget to make me sign for the car and walk with me around the car for any damage before I drove away with it!
About QEEQ: 10.0 /10
Very straight forward and good value for money.


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Compact | Citroen C4 Picasso or similar
Reviewed: Fri, May 31, 2019
About Budget: 7.0 /10
The car was far bigger- Citroen Berlingo- than the Cactus I requested. It was also a very poor car to drive. Rubbish gears very sensitive to wind , a really poor tank of a car.
About QEEQ: 8.0 /10

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Compact | Honda Jazz or similar
Reviewed: Wed, May 15, 2019
“Good value for money.”
About Budget: 9.7 /10
Counter staff weren't aware of Easyrentcars so some initial confufsion when I arrived.
About QEEQ: 8.0 /10
Fairly straightforward.


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Compact | Volkswagen Golf or similar
Reviewed: Thu, May 9, 2019
“Scammed out of money”
About Budget: 10.0 /10
Car exceeded expectations because as usual the requested car was not available - this seems to be a theme in the rental industry. Ferrari or similar = Toyota Aygo.
About QEEQ: 10.0 /10


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Compact | Volkswagen Golf or similar
Reviewed: Wed, May 1, 2019
“Not clear that the car was an automatic,”
About Budget: 8.3 /10
I haven’t received my holding deposit back yet and I’m waiting on that. I was told at the counter that it would have been better to book direct through budget yet when I initially tried to book direct, the price was massively higher than easyrentcars. So I suggest that you either lower your prices to help people come straight to you or advise your staff to not make customers feel guilty for not booking direct.


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Mini | Fiat 500 or similar
Reviewed: Tue, Mar 5, 2019
About Budget: 10.0 /10
Being able to use a debit card for the holding fee was very helpful, however could be more clearly communicated.
About QEEQ: 10.0 /10


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Mini Van | Vauxhall Zafira 7 Seats or similar
Reviewed: Tue, Feb 12, 2019
“Everything went well until I received the receipt of charges from Budget.”
About Budget: 9.3 /10
I prepaid £60.40 for the rental. On arrival I added another driver and informed on this cost. However after returning the vehicle I was sent an receipt of charges that totaled £146.62. Rental Charges £51.37 Fees and Surcharges £16.85 Optional Services £27.99 Refuelling Charge £25.97 VAT (20.0%)£ 24.44 My Prepayment showed as £71.50 leaving an outstanding balance of £75.12. I queried the additional costs with Budget as the vehicle was full on return and they agreed to reimburse me £36.15. I am extremely disappointed with this service and unexplained costs and feel I have been ripped off. When I returned the car I was not told my the representative that I would be facing extra costs or explained what I was signing.
About QEEQ: 8.0 /10

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