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Smooth transaction but better customer service required

Reviewed: Tue, Feb 25, 2020
About Easirent: 9.7 /10
Very easy transaction and the car was good. I must point out one aspect of customer service which was under par. After my returning my car I was instructed to enter the Ford people carrier. A couple got in the very back seats but we had difficulty in unfolding the seat for me. The driver just stayed in his driving seat unwilling to help. Eventually he got out and assisted. He then got back into his seat without closing my sliding door, which I had trouble closing. I eventually managed to close this. I think this driver needs some customer service training!
About QEEQ: 8.0 /10
Very well
Mini | Volkswagen up or similar

Relevant Reviews on Easirent Bristol - Airport


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Economy | Ford Fiesta or similar
Reviewed: Mon, May 16, 2022
“The Magnificent 7”
About Easirent: 9.0 /10
Super efficient ! Thank yu Mrs Angelica
About QEEQ: 10.0 /10
I called from airport to get help and a gentlemen gave me all info i needed Thznk u
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Intermediate | Ford Mondeo Estate or similar
Reviewed: Mon, Apr 25, 2022
“I would use both the platform and Easyrent again.”
About Easirent: 9.0 /10
The attendants both at pick up and drop off were extremely nice and friendly .
About QEEQ: 10.0 /10
Great price, great value.

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