JEJU-DO CAR RENTAL REVIEWS

Car was in good condition except both the rear tyre are totally worn out.

Poor communication between Avis and local dealer. If we are poor in korea speaking, we could not get A car during the trip. With the excellent service of the counter staff, we finally got A car which was given up by other client at that time.

staff serviced very quickly and friendly. the car is in good condition.

Easy and

Had rented twice in Jeju and only language was an issue, during taking over of the car, staff could not understand some of our questions in English. Nonetheless, staff service is still efficient and also helped us with the language of the in-built GPS. Hertz (or Lotte rent-a-car) has also made it very convenient for car tenants to move from airport to their rental place with high frequency shuttle bus. Will definitely recommend to rent from for people going to Jeju! Thank you!

Sweet and simple, made renting cars an ease, thank you Easyrentcars! And keep it up!

Process is fast and smooth. Car had a slight smell.

Nil.

Everything about the experience dealing with Easy Rent Cars was excellent. Ease of booking, information provided, instructions, etc. were right on the money. Will definitely use Easy Rent Cars for my next rental. Portugal and Spain next year !!!

Need to wait 25mins for an english speaking staff to read out t&c.

The air-conditioner wasn't cool enough & we couldn't open the door on the left side of the passenger. We spent 65,000 won on gas for a 5-day trip around the whole Jeju Island. Pretty economical on fuel consumption.

The car was quite a good deal (full protection included) because of the discount given.

I had a great experience with Tamra car rental. The pick up and drop off process was quick and smooth. The car we hired was great and the staff were amazingly helpful. Thanks.

You wrote in this commentblock " was the counter stuff helpfull enough" instead of counterstaff

Suggest to take Debit Card or Prepaid MasterCard or cash as counter payment method , because the counter only allow pay by credit card , overall good

It will be good if more discount , this car not take in terminal , need take shuttle to the rent car company

受取カウンターは日本語対応不可でしたが、丁寧に説明してくれました。

簡単にレンタカー予約ができました！

Not actually Hertz but local firm Lotte which was fine, just the wrong name on my paperwork. The confirmation clearly stated car rental pickup and drop-off "on airport" but in fact we had to go outside in the rain to board a shuttle to the depot. That was not far but not as requested nor confirmed. The final direction on their satnav took us down a side street in the opposite direction to the drop-off which was a bit confusing.

I booked Kia Morning but was given Chervolet Spark instead. The car is not new with many scratches and tyres thread almost worn out. I requested to switch car but was told that no other car available. However, I can clearly see two Kia Morning available at the car park lot that day. I also noticed that the Chervolet Spark fuel consumption was higher as compared to Kia Morning. I was charged additional KRW10,000 for late returning the car for 40 minutes. Besides that, the GPS provided were outdated and difficult to use.

Easy and simple car booking process. I hope other user reviews and comments will be shown at the website rather than just ratings score.

Everything is fine, however at that time, a staff is not friendly at pickup point. The rest is fine.

Everything is fine

The car was dirty with insects in it. Interior of the car was dusty and ill-maintained.

軽自動車のクラスを予約していたのに セダン系の乗用車が来ました。 運転怖かったです。

とても丁寧に対応していただきました！

車両の大きさが4人乗りの 小回りのきくような軽自動車サイズと 思っていたのですが、 セダン系の乗用車が来て 運転が怖かったです。

丁寧に対応して頂きました

Perfect

The are gentle

The handing over and taking over process was very fast and the transaction is very transparent. The customer service was friendly and they are able to communicate in english.