Prefer to have full tank during pickup and to return in full. Easier for us to start and drive to our destination while we get used to the environment before we required to search for petrol station.
About QEEQ:10.0/10
To update the status of car and availability of car as some issue with car not available after booking done.
Since it’s a large rental centre, there were many people waiting... the staff that service me had good English....
The car had about 25k on the odometer and it appears that the car hasn’t been cleaned well
Love their service. But was a bit bumped with the flat tyre incident we had on day 1. They swapped car immediately but we have to purchase new insurance for the swapped car. Overall very happy
About QEEQ:10.0/10
It would be great if we can pay in advance once we booked the car. Sometimes it is hard when we can only pay up at the counter when our trip companion are not from the same country. Splitting the bill is super hard with this payment arrangement.
I booked it at 3am on a Saturday to have my car picked up on Sunday with payment paid in full online. By the time I got to the pick up, they said they never received the booking. So they did not have the model of car I reserved for me. Furthermore, because they did not receive the booking from Avis/ EasyRentCars, they had me paying again and refunding me when I drop off which I did. But they couldn't refund it on my card, and I had to go back in to reconfirm that the transaction of payment was cancelled. Overall, service was good. Just that when I was picking up, the lady wasn't super nice about it despite I had all my document proofing my booking. She told me to talk to Avis myself. It was frustrating.
The lady boss and the guy who served me was friendly and helpful. Both speaks English, that's a plus point. No hard selling, no hassle. Only problem is that those LPG cars have smaller boot space. Even I had a hard time squeezing my 2 luggage in the boot.
Perfect !!!
Le personnel est amical et très serviable.
About QEEQ:10.0/10
No comment !
La non-disponibilité du véhicule a bien été géré.
Proposition d'amélioration : proposition d'autres véhicules à des dates différentes proches de la date souhaitée.
At point of booking we noticed on booking confirmation that a deposit of USD500 - 3000 may be required. However it was not collected. The amount of the required deposit is above my expectation and we do not have sufficient fund for that.
“Excellent value... only thing was the pay damage first reimburse later insurance”
About tamra:10.0/10
There is a US guy that speaks english... he is from NYC. So its a breeze to rent a car here. Careful of the CDW as its pay first claim later type of insurance.
The car wasn't full of fuel, one of the tires was losing air and the motor sounded like crap. We returned the car in advance, but we didn't get any discount. Could be the cheapest agency, but the rental wasn't cheap, so better off to choose another agency.
“Friendly and helpful staff. Highly recommend the service, really good value for money.”
About tamra:9.7/10
The car aircon was not very cold and at times the gas meter was not showing the petrol accurately.
I enjoyed the Bluetooth and radio station as the equipment worked well.
About QEEQ:10.0/10
Would highly recommend the company although with a few inconvenient experience with the oil meter.
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