JEJU-DO CAR RENTAL REVIEWS

No communication barriers in English.

Returned the car 50 minutes late and had to pay an additional 16200 for the rental fee. There was no prior notification, and I only received a call when I was at the store entrance. After the vehicle inspection was completed, they informed me about the extra charge.

The overall service was great. The car provided was very new, with only 600 kilometers.

Having a Korean driver's license made the process very convenient and quick.

Service provided by socar staff was excellent. PICK UP AND RETURN PROCESS WAS SUPER EASY AND CONVENIENT.

Feels good.

Very good

1. The process of scanning the QR code and filling in the information is ridiculously complicated—it took at least 20 minutes. 2. No staff to guide us in inspecting the car, everything was very casual, and the car was damaged. 3. The car only had half a tank of fuel when we got it, but we were required to return it with a full tank. They also took a photo of our credit card, which made us feel like we could be charged unfairly at any time. 4. The promised automatic door was not actually automatic. 5. Extremely poor experience.

Dry difficult as a foreigner that does not speak Korean. Need a local phone number or method of contact that is difficult to obtain at the moment.

Very satisfied

スタッフは良心的だった

メールで事前に連絡があったので、特に問題なく借りることができた。

突然の予定変更で、私が韓国語、英語が不十分でお互いに困ったが、誠意を持った対応に感謝してます。日本人が借りる日は日本語話せる人を配置してもらえるともっと安心です。

値下げプロテクターはあまりよくわかりませんでしたが、質問への回答は早くとても助かりました。

Very satisfied, the car rental service is excellent.

Pienso que al no saber el idioma, el personal del mostrador podría ayudar a rellenar el papeleo , realizar la entrega de llaves y funcionamiento del vehículo.

La plataforma de reservas funciona perfectamente.

Very satisfied, will use their service again.

The car was very old, with over 100,000 kilometers on it, yet they still rented it out to customers. The fuel tank wasn't even full. Their service attitude was poor, and they seemed to target Chinese customers on purpose. The dark-skinned male assistant manager ignored me and left me waiting while also writing down the wrong return time. It felt like they were trying to charge me extra. Even after I told him I had contacted the head office and confirmed that they had made a mistake with the return time, he pretended not to hear. Fortunately, a Chinese worker helped resolve the issue; otherwise, we might have missed our flight.

Average experience. I left some clothes in the car when I returned it. When I went back to look for them, the front desk claimed they hadn't seen them and refused to help, even telling me to leave. Their attitude was very arrogant. Eventually, I found my clothes at their car wash area. Additionally, the car uses liquefied petroleum gas and has a large tank in the trunk, leaving room for only one suitcase.

I originally booked a Model 3, but they gave me a different car model upon arrival.

The service was excellent.

Good.