AMSTERDAM CAR RENTAL REVIEWS

Was given initially a Citroen Cactus, requested for car change due to the dirty car. Marciano of the AVIS counter was super helpful, he gave us a equivalent Volvo C40 as he recommended. The car was clean and excellent. Superb drive around Amsterdam thanks to the car. Fuel efficient travels, hassle free. Quick pickup and return times. Thank you AVIS, thank you Marciano. Keep up the good work.

I returned the car in perfect condition but the man inspector of the vehicle was slightly sharp and not very personable.

WE ARE SO HAPPY WITH OUR FIRST RENTAL IN EUROPE

EASY PROCESS AND NO PROBLEM DURING THE WHOLE PROCESS

Alamo staff was dumb and non competent. We spent 2 hours in the airport with 3 Kids under 6-years old at 9pm. Awful. We hate Alamo.

Whole process exceeded my expectations, excellent, quick and easy to deal with.

The car was exactly what I wanted.

The staff at the dealership were exceptionally friendly, helpfull flexible and informative. Well done indeed.

Mileage of the car is very high, 75,000km plus, but the car condition is excellent. The GPS is very poor, it needs a lot of local language to find the destination. The screen is also horrible.

Great car rental will use them again

Not satisfied with the service. 2h of waiting at the pick up location. Besides, the person in the counter sold us in a sneaky way an extra insurance, while I said we had already paid everything and we had an insurance already. She (Gaby) didn’t explain to us that we would have to pay 164 eur extra on arrival day (if she had said so, we would have noticed the mistake / trick)

Avoid partners like Avis, the service is terrible and customers may extend that perception to you as well

The person who was interested in was not debonair. He could not answer to our questions. He did not give us the rental car. We took another car.

As always, you never really know if or how to do the insurance. I paid for it through the booking site and the counter denounced the insurance and sell their policy. Luckily, I have never had to test it. The deposit seems crazy, I don’t remember this from any other rental company

Amazing Customer services, got me upgraded to a BMW 5 series

Love the website and App

Took over an hour to get served and no signs to the cabin from the bus drop off

Exceeded expectations eg GPS added - very informative and helpful staff

Very satisfied

The GOLDCAR representative insisted that we were required to pay an additional charge for "Additional Driver" and "Flex Fuel" even though our Easyrentcars.com reservation said that we would owe $0.00 upon vehicle pickup. When we asked why we were required to pay this, the GOLDCAR rep told us that is how the reservation came through even though he couldn't show us on the paper.

Several items of damage were not noted on the hire paperwork. I pointed these out when I picked the car up, and although the paperwork was updated manually Budget did not update their records. When I check the car back in, I was told the car was fine and shown the way to the terminal. I was subsequently charged approx €400 for the damage I had previously pointed out. This seemed a little sneaky - no discussion at the car, no email advising the reason for the debit on my credit card. I have discussed with Budget and been advised that I should get a refund in approx 3 weeks. Disappointing.

They don't answer my calls, call them 7 x.

Did not get the car I booked, I was told it would be more expensive !!!!!

Did not get the car I booked.

The car was ok , not new or nearly new. Could not switch on the auto air con due to a very strong sickly smell... had to leave it switched off, if I was not so far away from site when I noticed this I would have returned with the car. Thankfully the weather was not that warm so the air con not necessary, The service due now light was continually showing whenever the car started... 2 things I would not expect when hiring a car!

Gold car were understaffed and did not answer there phone for over an hour, when they did answer the phone they were extremely unhelpful. The car seats were dirty. I will never use gold car again