AMSTERDAM CAR RENTAL REVIEWS

Good customer services.

Easy to book.

Staff is friendly. They are no full coverage for car. If possible we should by it till booking with EasyRentCars

Used them before and overall very good service and cars.

Will book and recommend any time if need a car rental in the future.

Tried to upsell additional insurance at the counter with some pressure tactic-not nice! Also tried to upsell to a larger vehicle-not recommended if you’re not used to the narrow European city roads.

All well

Staff forgot to inform of road closures in airport, so returning the car took an extra 1/2 hour to find returns. But otherwise very efficient.

Never ever again. The customer service was absolutely irespectful towards all customers.extra bills extra fees.

Car had a warning light on shortly after pickup.

Easy to book. Good insurance.

Car was ready and fully cleaned. When dropped off and collected staff helped with suitcases etc

Cheapest I could find and so easy to use.

i made a mistake when i booked online to indicate a pickup time and it reverted to 12 noon,i arrived there at 845 and when he noticed the mistake he told me he had no cars to give me ,except a top of the line with all bells and whistles for only 10.00euro more a day for 8 day's when i explained to him that the 2 times before i rented from then it did not pose a problem his answer was THAT IS YOUR PROBLEM and than told me further that the car i had reserved would be available in about 3 hours and could wait in the public seating in front of their office ,i sat there for 2 hours WAS NOT IMPRESSED

Procedure to pick-up the car was not updated. Nobody answered to my several phone calls. After 1 hour, I had to call a cab (extra cost EUR 22 !!)

The car rental itself was great

Night lights did not work in the car

The car we rented was in excellent condition. The employee who delivered the car to us in Amsterdam was very attentive and helpful. Even though it was a local holiday he picked us up and delivered the car after the car rental had already closed. This made the difference for us because we would lose hotel reservation and time in case we had to come back later the other day to get the car. On returning in Zurich the staff were also very attentive.

The experience in renting a car with the company was excellent. The entire online procedure was very easy and safe. While no other company provided Vans to deliver to our destination Easyrentcars.com managed and with an excellent price.

Very difficult airport to navigate and the Herts level and booth was very hard to find but car itself was perfect.

Your office is difficult to find and the shuttle bus didn’t turn up on our return meaning we almost missed our flight.

Easy check-in, easy check-out. No hassle at all. Very friendly staff which made the experience even better and the most friendly and welcoming of all was Ramanda Kajtazović at check-in. Did rentals with Avis and Goldcar previous times I was in Amsterdam, but this was easily the best experience by far!

Simply the best agent for rentals.

The experience at Avis was very good. the staff was good and they gave me a car in good condition

clauses (like KM limitation) were clearly mentioned, which helped in the hassle free booking

The car seat we reserved for our 7mo, did not meet our expectations. The thin foam padding was scarce, and had holes in from wear an tear- so it looked worn out; the construction frame of it wasa thin plastic shell, (to be secured to the car by the seatbelt) however, the entire chair moved freely with one hand - so we were petrified for any sharp corners taken with baby inside/ let alone a collision. I understand that the staff won't fit the product for insurance reasons- however, this didn;t fill us with any confidence as they threw it on the ground at my feet and said "you must read the instructions on the sticker and fit" despite me never fitting this type before. The seat itself was really hard, and uncomfortable for my baby; which resulted in cutting our holiday in half- and not driving around Holland as planned, due to her crying after no more than 10mins. I will never reserve a car seat again due to this completely terrible experience. The car was fine.

Horrible customer service. It was difficult to find the company and difficult to find where to return the car. The agent at the counter was rude. I will never use this company again

Car the company wanted to give me was very small (Mercedes CLA) and - as far as I can tell - is not even in the category i rented. But for small additional payment I got a premium vehicle, which was fair.