The car was excellent ! The staff was super helpful. Really lovely and service oriented people. Specifically, Jodi who helped us with our car is amazing !
Like: Service was good quick checking Dislike: Finding the location was not easy as the logo of the budget car was so small even the other rental cars office could not help me but at the end airport information desk helped
“Все хорошо кроме непонятного момента почему сняли 100€ залога и после возврата авто их не вернули?”
About Budget:7.3/10
Персонал особо не содействовал в возврате авто, пришлось 6 раз вокруг аэропорта навернуть, за то знаю досконально окрестности! Почему залог не вернули???
We booked mini C1 car and we ended up driving citroen c4 spacetour. Lady at desk asked us how many people we rent a car for. We told her that just for 2 of us and that we do not need navigation. And as a result we got car for 7 people with navigation.
Check in was fast even with quite a few customers waiting. Car was absolutely spotless and pretty much brand new. Busget is easy to find in the airport and pick up location is easy to find too.
Several items of damage were not noted on the hire paperwork. I pointed these out when I picked the car up, and although the paperwork was updated manually Budget did not update their records.
When I check the car back in, I was told the car was fine and shown the way to the terminal. I was subsequently charged approx €400 for the damage I had previously pointed out. This seemed a little sneaky - no discussion at the car, no email advising the reason for the debit on my credit card. I have discussed with Budget and been advised that I should get a refund in approx 3 weeks. Disappointing.
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E.Hoffman
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View more >Dislike: Finding the location was not easy as the logo of the budget car was so small even the other rental cars office could not help me but at the end airport information desk helped
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View more >Dislike: in booking says car is booked Seat Alhambra but received other which has less space for baggage
Car Rental Companies AT Amsterdam Schiphol Airport, AMS
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