“Value for money, but off airport lot takes more time”
About GOLDCAR:8.6/10
Like: Great value. Car worked well. Dislike: The shuttle was for the hotel and not directly for the rental car. We arrived at 9am, but shuttle had 1.5 hour break during this period. We had to wait that entire time in cold and rain. When we called the GoldCar rep, she wasn't aware of this break in the shuttle service. It wasn't entirely clear how to get to the car rental once shuttle dropped off.
As always, you never really know if or how to do the insurance. I paid for it through the booking site and the counter denounced the insurance and sell their policy. Luckily, I have never had to test it. The deposit seems crazy, I don’t remember this from any other rental company
“Hidden charges such as Flex Fuel and Additional Driver”
About GOLDCAR:6.7/10
The GOLDCAR representative insisted that we were required to pay an additional charge for "Additional Driver" and "Flex Fuel" even though our Easyrentcars.com reservation said that we would owe $0.00 upon vehicle pickup. When we asked why we were required to pay this, the GOLDCAR rep told us that is how the reservation came through even though he couldn't show us on the paper.
“Horrible. I will never recommend this website or Goldcar.”
About GOLDCAR:4.0/10
Horrible customer service. It was difficult to find the company and difficult to find where to return the car. The agent at the counter was rude. I will never use this company again
“May look elsewhere for decent prices 1st, but not ruling out a return... 1st experience not the be”
About GOLDCAR:7.0/10
The car was ok , not new or nearly new.
Could not switch on the auto air con due to a very strong sickly smell... had to leave it switched off, if I was not so far away from site when I noticed this I would have returned with the car.
Thankfully the weather was not that warm so the air con not necessary,
The service due now light was continually showing whenever the car started...
2 things I would not expect when hiring a car!
“The information supplied by easy car for the transfer location was extremely poor.”
About GOLDCAR:4.3/10
Gold car were understaffed and did not answer there phone for over an hour, when they did answer the phone they were extremely unhelpful. The car seats were dirty. I will never use gold car again
When applying, it turned out that you still have to pay 18 euros commission, although it was not indicated on the booking that there would be additional fees. They also insisted on additional payment of additional insurance, although they already made an extended insurance when booking, so they asked for 60 euros and then there would be a deposit of 60 euros, in another case a deposit of 1,300 euros, which was also not the case
Car Rental Companies AT Amsterdam Schiphol Airport, AMS
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
S.Francone
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View more >Dislike: The shuttle was for the hotel and not directly for the rental car. We arrived at 9am, but shuttle had 1.5 hour break during this period. We had to wait that entire time in cold and rain. When we called the GoldCar rep, she wasn't aware of this break in the shuttle service. It wasn't entirely clear how to get to the car rental once shuttle dropped off.
David
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View more >Car Rental Companies AT Amsterdam Schiphol Airport, AMS
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