MUNICH CAR RENTAL REVIEWS

My comment is not directed at Alamo, I think that the car drop off point should be better sign posted at Munich airport, particularly just before you turn left off the road into the building.

The wait time was ridiculous, over 80min. Never book on inter rent

Booking was efficient and straight forward.

I suggest to open more counters in Munich Airport due to congestion

I booked a WV Golf and you gave me a renault cactus. I noticed after getting the keys and I did not wanted to take more time for the change due to there was a long queue

It wasnt easy to find the car rental area. Once there it wasn't obvious that you could self check in so wasted time in a queue. But the service at the desk was friendly, helpful and efficient. Great car - offered an automatic but they happily changed to a manual on request. No guidance on how the car works so you need to take time to check it all out before setting off. No instruction about drop off other than on the paperwork and difficult to find on satnav Drop off points clearly signed at airport and process 5mins max

The online booking process was simple to use, prices were clear and plenty of options

I was completely dissatisfied with thirfty at Munich airport. Both the counter attendant and the manager I asked to speak to were disrespectful, poor and told lies. They attempted to make it my problem, when clearly they were trying to rip me off.

Should have more service staff on days with high volume. Will be able to check most of puck up timing and stand by more staff. Overall staff experience was excellent though. Just a bit short handed.

Must to increase employment for pick up service in Munich Airport. I have wait more than 90 minutes for pickup the car, to complete paperworks que!

Very busy when collecting the car. Made to sign paperwork before inspecting vehicle When I highlighted the condition with the man at car collection all the damage was put onto a duplicate sheet. He took a copy and I took a copy. When bringing the car back none of the damage had been passed on and they initially tried to say I had done it. Luckily I had checked the car and had all of my paperwork to hand. Alot of people will be caught out by this and I see it as a scam being run by the company. Very disappointed.

Yes car was beyond expectations. Staff was helpfull and prompt in service. Hassle free pickup and drop off.

Booking platform is simple and easy to understand.

worst rental car

Pick up was nice and smooth. It took 3 minutes to scan all docs and sign the papers. Staff was professional and clear with explanations. Child seat was without isofix and did not look rigid but nevertheless vehicle had all necessary safety system functional. Van was spacious and equipped with parktronic which helped us to enjoy suburban drive. Drop off was perfect and complete deposit amount was returned on the card within 48hrs after rental

Easy search and booking! Nice offers and true reviews.

Nice and quick service.

Everything was nice and easy.

Inter rent helped us as much as possible and arranged the appropriate size car we needed.

When I received the car, the office worker told me that the Ford car will delivered instead of the Mercedes and that it had better specifications and said that she upgraded the car category but I was surprised that the car's specifications were much lower than my expectations. It has no rear seat conditioner or rear windows (we could not be open it) and no Rear cameras that now come as standard, but on the other hand the car was new and has good space .

Thank you

After I returned the car to Hertz , few days later when i reach Oman , they cut my money around 900 euro with no reason , they are not helpful and not no one explaining to me why they cut the money !!!!!! Very very bad experience

Easy and good site

No car available, asked to wait. No alternative / upgrade offered. Had to wait more than 30 minutes and then insisted on getting any vehicle, downgraded without much in savings. Paid extra for second driver. No mention of need for toll sticker even though we indicated cross border travel, so had to pay 100 euro fine.

Yes.

Got a best possible price, which is nice.

Всё отлично. Пришлось ждать машину около 40 минут, но это потому, что я поздно подал заявку и её не успели обработать.

Мне очень понравилось. К цене, указанной в Easyrentcars, не было никаких надбавок при оформлении на стойке Hertz, т.е можно полно

Counter staff was exceptional. Car was great condition. The only way I could improve the situation is to have clear signs pointing to the parking location from the counter.