CAR RENTAL REVIEWS ON ALAMO IN MUNICH

Fantastic service, great value, easy to pick up and drop off

Very good value - price protector saved me a couple of $ too

My comment is not directed at Alamo, I think that the car drop off point should be better sign posted at Munich airport, particularly just before you turn left off the road into the building.

Like: Nee car
Dislike: No windows in back can open and seet not conforyable

Expensive fuel costs

Only thing I don't really understand is the surcharge for going into another country, just seems a way of making a bit more money.

Excellent website, not sure if the price protection was working as I never received a prompt for a better price.

The counter staffs are very friendly and gave us clear guidance. We really appreciate it.

This is our first time to rent successfully a 7 seater automatic car with such lower price in Germany. We will definitely come back again!

The car was pretty old and knackered, and parked on the top floor of a multi-storey car park with limited lift access, so we had to carry heavy suitcases up the last few steps. The Alamo staff were friendly but there were some hidden catches (not allowed to take the cars on a ferry, for example). Drop-off very quick but I haven’t received any sort of receipt from them.

Qeeq great as always.

The vehicle was good. Perfect for my needs.

Alamo have always been great, they seem to apply the fantastic customer service you come to expect in the USA to all their staff worldwide.

Quality of the car was excellent. Friendly and helpful service on pick up.

Clear and easy to use website. Booking was straight forward.

Excellent service

cheap and easy to rent

Alamo rental experience was great Francesca was very friendly and helpful. When the car was found to be malfunctioning, she assisted in coordinating help.

Booking platform was good, with the exception of applying a discount that was due for using the app. I never received the discount and have been added to marketing....

Counter staff very helpful. Vehicle was supposed to have full tank but didn’t but they accepted this without issue in return.

The staff were great and very helpful - spoke excellent English. Car was a Passat rather than a Skoda Superb - as Booked - they don't stock Skoda. Although I know the Skoda is bigger, the Passat worked out alright. The pick up and drop off were easy and staff were very helpful.

Easy to book and great communication/updates up to the visit. Have used Easyrentcars before and will use again. Good value for money - better than going direct.

The ease of the pickup could not have been smoother

Very simple and efficient.

The car boot came with this metal bar that is as long as the width of the car. We had lots of luggage hence needed the space. In the end we had to put the metal bar in an awkward position. We wanted to leave with the rental site, they said we need to pay deposit if EUR500.. it’s strange and very weird.

A map showing where the car is located would really help we spent ages lookING for the car. Although my fault I was so busy looking up at numbers that I missed a step by the lifts and pushed my father in the wheelchair over the step (although it has a tape it is faded and if looking up is very easy to miss) and he fell out and banged his head. Why does the alamo sector have a reverse numbering scheme to the rest of the whole parking lot.

Counter staff was exceptional. Car was great condition. The only way I could improve the situation is to have clear signs pointing to the parking location from the counter.