Prefer to have full tank during pickup and to return in full. Easier for us to start and drive to our destination while we get used to the environment before we required to search for petrol station.
About QEEQ:10.0/10
To update the status of car and availability of car as some issue with car not available after booking done.
“Turned up to counter and learnt no car had been booked from AVIS.”
About AVIS:8.7/10
Poor communication between Avis and local dealer. If we are poor in korea speaking, we could not get A car during the trip. With the excellent service of the counter staff, we finally got A car which was given up by other client at that time.
Love their service. But was a bit bumped with the flat tyre incident we had on day 1. They swapped car immediately but we have to purchase new insurance for the swapped car. Overall very happy
About QEEQ:10.0/10
It would be great if we can pay in advance once we booked the car. Sometimes it is hard when we can only pay up at the counter when our trip companion are not from the same country. Splitting the bill is super hard with this payment arrangement.
I booked it at 3am on a Saturday to have my car picked up on Sunday with payment paid in full online. By the time I got to the pick up, they said they never received the booking. So they did not have the model of car I reserved for me. Furthermore, because they did not receive the booking from Avis/ EasyRentCars, they had me paying again and refunding me when I drop off which I did. But they couldn't refund it on my card, and I had to go back in to reconfirm that the transaction of payment was cancelled. Overall, service was good. Just that when I was picking up, the lady wasn't super nice about it despite I had all my document proofing my booking. She told me to talk to Avis myself. It was frustrating.
I had a great experience with Tamra car rental. The pick up and drop off process was quick and smooth. The car we hired was great and the staff were amazingly helpful. Thanks.
At point of booking we noticed on booking confirmation that a deposit of USD500 - 3000 may be required. However it was not collected. The amount of the required deposit is above my expectation and we do not have sufficient fund for that.
The car wasn't full of fuel, one of the tires was losing air and the motor sounded like crap. We returned the car in advance, but we didn't get any discount. Could be the cheapest agency, but the rental wasn't cheap, so better off to choose another agency.
The handing over and taking over process was very fast and the transaction is very transparent. The customer service was friendly and they are able to communicate in english.
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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
T.Ang
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