段取り良くスムーズに受取できました。

The staff speaks English and Mandarin, making communication easy, and their explanations are detailed.

I never heard of Tamra before going to Jeju and had a little doubt on them but thank god their service is at the above par

I love the part that my booking was rebooked with lowest price

Everything is fine, however at that time, a staff is not friendly at pickup point. The rest is fine.

Everything is fine

We didn't know it was an electric car or was notified about it. Of course there was nothing wrong/different driving an electric car (eventhough we had no experience with one) but we had to find the car charger according to the membership they gave us, which was not applicable just anywhere. We had their contact number but Tamra was not responsive. We were given a new gps which does not work with telephone numbers, hence finding location on the gps is not as easy as well. Locations don't just pop-up one our first search and we wasted quite abit of time searching and also finding the right charger.

Everything perfect