NICE AIRPORT CAR RENTAL REVIEWS

Staff were rude and tried to scare us into buying extra insurance and they made the numbers being charged confusing.

Fast speedy counter service. It was hard to find the staff in the car park, but the heat (sun) was adding to the stress. More signs would be helpful. Staff were helpful and fast and overall a good experience.

Booking was easy and helpful. Fast response when contacted.

We waited a ridiculously long time to get the car, well over 90 minutes, queues had cleared at all other desks - for this reason we would not use again.

Booking was simple

We waited over 2 hours to get to the counter, and the agents while thorough, seemed overwhelmed. Once we were helped, we were frustrated that the cost was much more than the original amount paid on the website. It was confusing and felt like a rip off.

Chap was rude, wasnt interested in any paperwork just barked licence, credit card and passport. Then said I would be better in a 7 seater car, rather than the 8 seater van we had booked and said it wasnt available. I said I would have to have the upgraded Mercedes van then and refused a car, and by a miracle they suddenly found the van that I had booked. They tried to push the zero excess insurance numerous times, and were dismissive when pointing out damage that they had missed on the report sheet. They also didnt explain that the barcode ticket they gave me was to gain release from the car park. Overall they were worse than awful.

Easy to book, and relatively cheap.

Over 2 hours before we saw our car - terrible would not use them again.

No issues

Hopefully they will improve on their service.one and half hours to get a car and the car I was given was dirty.

If you don t have the car available than do not advertise it! I paid more than 700 euro for a Peugeot, unacceptable

They put pressure on my wife to buy unnecessary and very expensive insurance at the pick up desk. Trebled the cost of hiring the car. The car had lots of damage on it and my wife didn't get a copy of the damage form until after they'd picked up the car and left. The car had a faulty tyre sensor which made my wife concerned about whether it was safe

Very good. Really likled the cancel and rebook option to reduce price

They put pressure on my wife to buy unnecessary and very expensive insurance at the pick up desk. Trebled the cost of hiring the car. The car had lots of damage on it and my wife didn't get a copy of the damage form until after they'd picked up the car and left. The car had a faulty tyre sensor which made my wife concerned about whether it was safe

Very good. Really likled the cancel and rebook option to reduce price

Counter staff was unhelpful. Said we did not book a small SUV even though Easyrentcars said we did.

Voiture OK mais le personnel vous noye dans un discours de caution 1500 € versus paiement d une assurance additionnelle alors que nous en avions déjà pris une avec easyrent. Ticket de sortie de parking oublié

OK, question posée par courriel au service client et réponse reçue dans les 4h

Erreur de tarification - la société m'a facturé un jour de location en plus par erreur - l'assurance est hors de prix par rapport à la concurrence

VOLVO CAR WAS ADVERTISED AND WE WERE GIVEN A HYUNDAI, COUNTER PERSON SAID IT WAS SAME CATEGORY. IT DEF IS NOT THE SAME CATEGORY. THEY ALSO TRIED TO UPSELL AND WE WERE NOT INTERESTED. VERY DISAPPOINTING AS WE WAITED IN LINE FOR ALMOST 2 HOURS. FALSE ADVERTISING FOR THE CAR. NEVER AGAIN,

NO COMMENT

Modèle du véhicule inférieur à celui prévu Aucune explication pour la restitution Société de location à fuire !!

Car was fine although 2 scratches on rear wheel arches not reported prior to hire. The time duration for picking up the cars is poor and customer care is not a focus. The main focus is to pressurise the hirer to take out additional insurances.

The process for booking is easy. No complaints at all.

Kindly réception, but waiting 30 ans Need add blue additive...bad surprise (But europcar reembursed at pickoff...)

I was waiting in the que for over 2 hours. I have two young children and the wait for car hire is totally unacceptable. By the time I got to the desk I just wanted to get out so was signing up to all sorts just to get out of there. I have ended up paying over the odds for insurance and petrol costs. Overall absolutely shocking experience .

Obligation de payer 27€ en plus pour soit disant éviter de payer un supplément de 50€ si le plein d'essence n'est pas fait ! Inadmissible !

Goldcar is ok but you have to be very carefull. Take pics, check the car very well or buy an extra expensive insurance.

You are the best - returned me money because price dropped down. How many rental cars agencies are doing this? No one. I love it and if I need, I just book a car with no checks for better or worst price. If there would be better option, I’ll get it from you.