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+1-8007618913
Live chat Email us Service Code: 6800845144
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6800845144
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ACE-Rental-Cars ACE-Rental-Cars Car Rental

Best deals from ACE-Rental-Cars

ACE-Rental-Cars with QEEQ

A Trusted QEEQ Partner

Founded in Auckland in 1987, ACE Rental Car started only with a fleet of 2 to target the more price sensitive local travelers. Working hard to keep their prices low and quality high, ACE Rental Cars has since expanded into neighboring Australia targeting the New Zealand Tourist. Since its acquisition by Hertz, ACE Rental Cars has since grown to operate 17 Branches in 15 Australasia cities.
At QEEQ, we pride ourselves on working with the best in the industry to provide you with the best reliable products. We are proud to be working with ACE to bring to you the best there is to offer.

Various Cars to Rent around the World

After its acquisition by Hertz, it has now expanded to offer you economical and premium forms of travel. ACE still stays committed to targeting the budget-focused domestic and inbound travel market.

Vision: Why would you go anywhere else

ACE Rental Cars is Committed to being the market leader for the supply of affordable, modern rental vehicles in New Zealand and Australia. By placing a high importance on simplicity, they provide the exceptional customer experience. Having won the Canstar Blue Awards for customer satisfaction and value for money, ACE has been living true to their Vision. Enjoy the convenience of customizing your rental experience with ease and immense support by renting with ACE Rental Cars through QEEQ.

QEEQ's guest reviews

9.2

/10

Excellent
  • Vehicle condition

    9.3
    我是进度条
  • Vehicle cleanliness

    9.2
    我是进度条
  • Spaciousness

    9.6
    我是进度条
  • Counter staff

    9.2
    我是进度条
  • Pick-up location

    8.7
    我是进度条
  • Drop-off location

    9.4
    我是进度条
  • Pick-up time

    0-10 mins
  • Drop-off time

    0-10 mins
  • 10

    Excellent

    Brilliant

    icon_locationGold Coast
    Reviewed: April 21, 2024

  • 9.3

    Very smooth experience.

    We got an upgrade to a good diesel 4x4 which was good. The counter staff member (pretty sure it was Denise) was great. The car was pretty dirty but they had some issues with getting cars delivered in time so the staff were managing everyone really well.

    icon_locationMelbourne
    Reviewed: April 8, 2024

  • 9.3

    Car fantastic, a pleasure to drive. Booking and pick up experience disappointing.

    Staff at pick up were a little rude. Admittedly we arrived a little early but were told we had to wait outside in the heat until our allotted time.

    icon_locationSydney
    Reviewed: March 4, 2024

  • 10

    Positive experience without any worries for further up-sell

    Car met my expectations and it was a nice drive for the road trip. Thankfully there weren't any issues with the car throughout my 6 days of driving it, and it was reliable in my experience.

    icon_locationBrisbane
    Reviewed: February 29, 2024

  • 7

    Not ever again

    Drove away with 2x clear cellotape on the windshield but could take it off after an hour

    icon_locationWellington
    Reviewed: February 28, 2024

  • 8.7

    Very good

    The car handled really well but only after the lane control was turned off. It would be good if customers were advised about the lane control system and how to turn it off as it was terrible to drive through the winding hill roads with it on. The car interior was dirty and should have been cleaned before hiring it out.

    icon_locationAuckland
    Reviewed: January 16, 2024

  • 8.3

    Very good

    Given the holidays pick-up took longer than expected but it was easily solved by their partner company. The contract was signed in a rush and before inspecting the vehicle which led to the extra step of writing an email and making the drop-off staff aware of the original state of the car.

    icon_locationGold Coast
    Reviewed: January 15, 2024

  • 10

    Excellent

    Car was more than up to the job required although sat nav would have been better as an option Staff at ace couldn’t be more helpful

    icon_locationAuckland
    Reviewed: January 12, 2024

  • 9.7

    Excellent

    Great service and great car - no issues at all. At drop off location, they even used their shuttle bus to drop me somewhere other than the airport (not a big detour though) - nice touch.

    icon_locationChristchurch
    Reviewed: January 10, 2024

  • 10

    Ace rental very good and helfull, great car

    Car was great, staff was helpful,

    icon_locationAuckland
    Reviewed: January 9, 2024

  • 9

    Hertz insurance policy was quite disappointing. In accident, ur fault or not, U stillpay the excess.

    There’s is no afterhours support. After 4:30pm, there’s no one to talk to.

    icon_locationAuckland
    Reviewed: January 8, 2024

  • 10

    Excellent

    Great car.We got a Hertz car as Ace had closed for the day by the time we got there.

    icon_locationAuckland
    Reviewed: January 4, 2024

  • 10

    Super impressed!

    This car was much nicer than we expected. Fantastic!

    icon_locationDunedin
    Reviewed: January 3, 2024

  • 8

    Good value rental over the Christmas holidays

    Mid-sized sedan car was provided as the ‘mystery car’ on arrival. No issues with the car during the 2 week hire period. Easy process at pick up and drop off. Helpful staff and only 5-10 minutes shuttle away from the terminal.

    icon_locationAuckland
    Reviewed: January 2, 2024

  • 10

    Straightforward and easy

    Straightforward, easy payment, pick up and return, very satisfied!

    icon_locationAdelaide
    Reviewed: December 30, 2023

  • 7.7

    Renting through mobile app platform is the future, so far so smooth.

    I booked a Mitsubishi ASX, but was given a Mitsubishi Outlander, it was a little bigger but comfortable the same. Pick up instructions was to call up for a free transfer to Ace Rentals about 1-2 km away from Queenstown airport terminal, the transfer was smooth. At pickup, the guy was clear to explain and checked all documents, but cautioned me about my liability excess is $5500, that got me worried even I bought AXA coverage through QEEQ. At returning the car, the lady was not helpful, I had a dent on the vehicle front passenger bumper cause by a big landscaping rock while reversing for parking, she seemed panicky and quickly made a report for me and charged me excess of $5755.08 on my card. She was not helpful to explain how is the process, more worried about the next customer picking up vehicle, when I ask for credit card slip, she said she do not have one for me, luckily I took a photo of Ace Rentals copy which I signed. Later then I realised on the accident report it said they charge me excess $4783, but then I paid on credit card $5575.08, still not sure why, hopefully could be resolved later when they obtain an assessment of cost of repair to bumper, after Christmas they say. When I ask for if they have a telephone contact which I could call from Singapore, she said another guy will call me. I kept calm , since I had to catch a flight, and trust QEEQ and AXA insurance would help clear things up.

    icon_locationQueenstown
    Reviewed: December 17, 2023

  • 7.7

    Good

    Signage not very good hard to find

    icon_locationAdelaide
    Reviewed: December 7, 2023

  • 10

    The Toyota was comfortable to travel around the South Island on New Zealand - ( travelled 3,000 kms)

    The car had a built in GPS which was very handy to have Good staff in store Staff could have walked us to the car and shown us its features and asked if we required any information about the car.

    icon_locationChristchurch
    Reviewed: December 4, 2023

  • 10

    Easy and stress-free vacation car rental

    The car exceeded expectations. I had a late flight arrival so I was able to organize with a worker to have the keys left with the Hertz rental station and this worked out perfectly.

    icon_locationQueenstown
    Reviewed: November 28, 2023

  • 10

    Excellent

    When booking a infant car seat, it would be great if was contacted about age of infant so they car seat was installed in the correct form. When picking up the car we waited 45 minutes for some to come and help us put it in rear facing which is the legal way the car seat need to me installed for our 5 month old. We are also still waiting for our bond to be returned to our bank account.

    icon_locationDunedin
    Reviewed: November 25, 2023

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