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+81 3-4578-4029
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+56-226665927
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+57-6017940262
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+60-392125422
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+52-7449800692
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+64-99508740
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+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3876397088
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3876397088
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Great! Easy and value for money.

Reviewed: Mon, May 27, 2019
About Atlas: 10.0 /10
Counter staff is very helpful and nice. Whole pickup and dropoff was a breeze. Will definately choose Atlas again!
About QEEQ: 10.0 /10
Economy | Toyota Yaris or similar

Relevant Reviews on Atlas MELBOURNE AIRPORT – TULLAMARINE

S.Harrison

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Intermediate | Toyota Corolla or similar
Reviewed: Tue, Sep 10, 2019
“Good”
About Atlas: 9.3 /10
Atlas were good except pickup slow and directions not quite correct.
About QEEQ: 7.0 /10

P.Aggarwal

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Compact | Hyundai Accent or similar
Reviewed: Wed, Jun 5, 2019
“I have to wait at airport more than one hour. No one came for pick up. Very bad customer service.”
About Atlas: 6.7 /10
Very bad customer service. Staff not friendly.
About QEEQ: 10.0 /10
EasyRentCars website very good.

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Full Size Van | Toyota Commuter 12 Seats or similar
Reviewed: Mon, Jun 3, 2019
“Completely unsatisfactory!!!”
About Atlas: 7.0 /10
The van wasn’t serviced and not fit for renting. Was advised to take the van back twice by Atlas customer service. The first time was for mechanical errors constantly appearing on the dashboard all the time, but no replacement vehicle was available. The second time, we demanded a replacement as the van wasn’t safe to drive due to a faulty main sliding door that could not be fixed by RACV roadside assist. Both times we were forced to inconveniently alter our travel plans and take very long and precarious drives back to the Atlas depot. I paid for a 12 seater and ended up with an 8 seater as a replacement. Atlas customer phone service was unbelievably poor, no one called us back as were told by customer service, apparently because the staff at Tullamarine weren't picking up the phone. My husband made ten different calls to the overseas call centre during a two day period!
About QEEQ: 9.0 /10

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Compact | Hyundai Accent or similar
Reviewed: Tue, Mar 26, 2019
“I'll reserve judgment when we get our bond back. Reading Google reviews does not inspire confidence.”
About Atlas: 5.7 /10
Bad condition externally with scratches and bumps; dirty interior and smelled of stale cigarettes.

C.Siah

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Feb 28, 2019
“Very BAD with Atlas and good with easyrentcars.com”
About Atlas: 6.3 /10
When order online I didn't purchase insurance. During pick up the staff that serves me makes me feel uncomfortable and I felt kinda like threaten while he try to ask me to buy the insurance. Very don't care attitude and I don't feel like I'm welcome at all. Eventually I end up bought the insurance which I'm not happy and willingly AT ALL. Drop off staff was completely different from the pickup staff and if it's other way round it would be great. Dropped off the car and the staff checked the car and I even asked if everything is good and the staff said everything is good and I'm good to go. Called customer service to check about the deposit refund few days after and replied I should be able to get back my deposit on 22/2. Nothing happens until 26/2 and I have to call again and asked if there's any problem with the deposit refund, replied everything is good and they will send the request to the related department to process the refund. There's still no refund till the moment I write this comment which is already 1/3. Extremely disappointed and unhappy from the very beginning till this moment of time. Have to admit this company offers cheaper price compared to others but after this experience I won't even consider about this company ANYMORE regardless of how cheap they offer.
About QEEQ: 8.0 /10

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