Germany Car Rentals

This car is meet my expectations with a good guided of GPS. Thanks and appreciated!

Excellent. Car received as expected. We went skiing, needed to be towed in a place out of snow – Buchbinder support was excellent.

The car I booked was unavailable, and they tried to sell me a huge, 3-seater Transporter vehicle used for moving goods/homes. Completely unsuitable for a 1000km family trip. After 2 hours, we got a different car.

New car and fast service

It was not the car we booked, but still very good car. We were very pleased with it.

Easy collection and good value

Counter staff really helpful and no hard sell

Very good

Fantastic service, great value, easy to pick up and drop off

Counter staff at Munich Airport was a bit slow with 3 staff members working and a queue over 60 minutes. It was incredibly difficult to find the counter due to location and lack of visible sign.

Hassle free experience. And no hidden charges. Satisfied with the service.

Overall very good experience..

The vehicle was ok. There appeared to be a judder felt through the steering wheel from a certain speed, disappearing at a higher speed. Gears were difficult to operate. General drive was good and the seating was comfortable.

Staff were good and efficient

Great as always. They matched our needs to a suitable car last minute

When do I get back my deposit to Enterprise?

they tried to give you upgrade of your booking to take from you more money

Thanks they give me mercedes v300 d model 2022

They tried to sell me their full protection after refusing two cars with dents and scratches. One should be more careful when collecting the vehicle and should do a full check-up before getting in trouble when returning the vehicle. When staff would try to warn you if you do not take their full protection insurance while the other staff would try to blame you on scratches you did not make when returning the vehicle. Just be cautious and smart when dealing with both kinds of staff.

The car was larger than expected/ordered. 7 places for 3 people. The downside is a little more fuel consumption, but still pretty OK.

Picked up the latest model VW Golf, with full comfort features like Bluetooth, Airplay. However, encountered a Tyre air leak since pickup, which was covered by Europcar. Added some inconvenience to our trip, but it was fixed nonetheless

Magnifique service compétence convivialité.

The ease of the pickup could not have been smoother

The car was larger than expected. The car had a minor fault for 2-3 minutes in the automatic transmission, before it corrected itself - a little bit worrying. We reported it to Europcar and they will investigate.

El carro superó mis expectativas

Budget charged me in USD instead of Euros.

global is sold to europcar. so that you must to go terminal 1 to pickup.. its so far from t2.

Budget me dió un coche de inferior categoria y cambio automático.

Nice staff. They offer my very good upgrade for affordable price. Car was clean and as expected Overall great customer experiance

I am still waiting for my updated receipt, having had to take it for an extra day.

Due to a delayed flight the rental office was closed. I never even got a car from them… all I got was to pay the full price for the rental as it was a “no show’ I could understand if they charged me 20 eur or so, but 100%!! That’s not ok.

excellent

Counter staff was helpful but I would suggest if they can print bills and receipts in English rather than in german for tourists. Also if they can provide courtesy car service for pickup and drop off would be amazing.

This company is a joint with Europa Car. They are located on the second floor of the mall. They location can be hard to find, so look for the EuropaCar local.

We upgraded to a Corsa automatic at a very reasonable price.

Mejor coche que el reservado VW polo a VW golf. El coche es demasiado moderno, tiene muchas asistencias a la conducción que no me explicaron.

Friendly staff with great recommendations and spoke English which was helpful.

Car provided for rental was not what I paid for. I specifically requested a Manual transmission Audi A4. I was provided a completely different vehicle with an automatic transmission. I would like a partial refund.

Very easy process, friendly and polite! Definitely recommend this location for car rentals

This experience with Budget was good as always. Very helpful desk staff. Easy pick up process. Good condition of cars.

I had to wait for the 20 minutes so that the employee finishes his private phone call infront of the pickup station. Then the car was SUV Tiguan and I have reserved a sedan Mercedes so didn’t like the options and when asked I was told that this is the only available option

Only problem was (but it's hopefuplly being solved) that they have tried to charge extra day, even if the car was returned 5 hours earlier and not later.

Pick up process and staff was excellent. But drop off process terrible. there was no enough explanation for exit and to go to the departure counters of the airport. With me other customers also were trying to find the departure elevators and throllies.

Fantastic service super professional staff.

excellent service from Europcar

Staff at Europcar were efficient, courteous and answered all questions I had at the beginning of the rental. It was the most pleasant experience I had in a car rental place for years.

Excelent service

Great experience with Europcar! Had e new car with modern features. Thank you.

My flight was delayed and because I did not give the flight number upon reservation, Europcar had already rented the car out to someone else. They told me it would be hours before I could get the class I booked again. They made me pay the difference for the next class up. Not happy.

El depósito del coche no estaba del todo lleno cuando lo recogimos