13 Car Rental Brands at Frankfurt Airport (FRA)

Reviewed: September 20, 2022

Staff were good and efficient

Reviewed: April 6, 2022

Nice staff. They offer my very good upgrade for affordable price. Car was clean and as expected Overall great customer experiance

Reviewed: August 5, 2021

Counter staff was helpful and friendly. Great experience. Car was good

Reviewed: July 24, 2020

I was extremely satisfied with pre-booking and return dealing with Toufik El Kadaoui who was very professional and helpful answering all my questions and helping with the whole rental process (long term rental)

Reviewed: March 23, 2020

Great car, quick pick up and drop off! Very satisfied

Reviewed: April 21, 2022

global is sold to europcar. so that you must to go terminal 1 to pickup.. its so far from t2.

Reviewed: March 13, 2020

Good

Reviewed: February 11, 2020

I didn’t get the SUV I reserved but they gave me a smaller car and I was so pissed off like they wanna reap people off

Reviewed: November 24, 2019

Vehicle and its condition are perfect. Staff could be more customer oriented and friendly.

Reviewed: October 13, 2019

The staff is professional and did not ask or promote additional packages .

Reviewed: September 28, 2021

My flight was delayed and because I did not give the flight number upon reservation, Europcar had already rented the car out to someone else. They told me it would be hours before I could get the class I booked again. They made me pay the difference for the next class up. Not happy.

Reviewed: September 20, 2021

Almost new car with only 3.000 km. No problems at all.

Reviewed: March 22, 2020

Należy tutaj wyeksponować fakt bardzo złej i niezgodnej lokalizacji punktu odboioru samochodu podawanej we wskazówkach zawartych na umowie. Zły, noeprecyzyjny opis lokalizacji biura na terminalu a załączona mapka wprowadza w błąd. Chodzi o lokaliza ję na terminalu. Lokalizacja odbioru samochodu, czas otwarcia biura we Frankfurcie nad Odrą nieprzychylny dla klienta. Parkowanie samochody po jego odstawieniu i oddanie kluczyków na sga ji benzynowej odległej o 5 km to jakaś ogromna pomyłka. Tymbardziej, że odbywa się to tylko do godz. 21.00 A co z oddaniem samochodu po tym czasie? Ja musiałem czekać do rana na otwarcie biura. To wiązało się z koniecznością nocowania w hotelu i opóźnieniem mojej dalszej podróży. To wymaga koniecznej poprawy a ja osoboście jestem bardzo niezadowolony z takiego obrotu spraw.

Reviewed: February 14, 2020

The lady didn't know the rule even though she was working there for 27 years as she claimed. The rule is if somebody has an Indian driving licence and they are travelling germany for short term (less than six months) they can hire a car with the same indian driving licence with out an IDP. I requested her and tried to explain her but she wouldn't listen, although i've hired a car so many times in germany & UK with the same licence. She made me go to the local police station and when they confirmed then she gave me the car. This whole process took 2 hours and i was so much depressed by all this.

Reviewed: November 29, 2019

They gave us a f-PACE .. so it exceeded our expectation

Reviewed: March 16, 2020

Arrendé un auto Mercedez Benz y me entregaron un Renault. Creo que hay mucha diferencia entre los dos autos.

Reviewed: December 4, 2019

Excellent

Reviewed: September 6, 2019

The car was not as I wish but it is not bad The staff on the counter was very helpful

Reviewed: August 22, 2019

The problem is with payment I have rent the in price of 1380 Europe but I found they take from my master card more than 2000 Europe Could you explain and how I return my rest money back

Reviewed: July 13, 2019

I m expecting to have mercedes as i reserved unfortantily they gave a volvo which i dont like it

Reviewed: January 21, 2020

The car was exactly what we asked for. Very clean and new. Very good service at the counter. Easy to find right by arrivals at Frankfurt airport.

Reviewed: November 18, 2019

It was a very nice experience, everything was very smooth and fast

Reviewed: July 1, 2019

Counter staff was very helpful, tried to be as fast as possible, offered water and coffee during wait

Reviewed: December 4, 2019

I’ve got a voucher of 79,98€ from EasyRentCars, and I’ve change the booking to one day longer. The price of the car was cheaper. But the staff don’t use the voucher amount.

Reviewed: September 27, 2019

Mala experiencia. Nos agregaron gastos que nunca nos dijeron que existirian. "Cargo adicional de oficina" de 60 euros. Seguro de neumaticos por 16 euros. Al final terminamos pagando el doble del precio inicial. Nunca mas utilizaremos Avis. Nos sentimos estafados.

Reviewed: September 6, 2019

Happy

Reviewed: January 16, 2019

Yes , Petrol Tank was below Half Full

Reviewed: November 3, 2019

The booking process and the car was simply amazing

Reviewed: April 25, 2019

So I booked a mid size convertible only for them to try to give me a Nissan. When I swiped them the paperwork that it says Ford Focus Cabrio or similar I explained a non-Cabrio is not similar. So they spoke to the manager and came back with the only Cabrio keys they had. A Benz. I was satisfied to say the least.

Reviewed: October 15, 2019

Been switch car without notice that make very upset.

Reviewed: August 28, 2019

Collecting the car took a while. However the car itself was great!

Reviewed: July 24, 2019

Charge my credit card again even it is paid to Easyrent cars. Counter say is free upgrade but end up charge extra.

Reviewed: May 6, 2019

the old lady at the frankfurt airport was not so nice.

Reviewed: September 23, 2018

Like: we got a better car than expected