13 Car Rental Brands at Dusseldorf Airport (DUS)

Reviewed: December 13, 2022

Easy collection and good value

Reviewed: September 10, 2019

EuropCar charged after the Rent my credit Card without a reason, an invoice and an explanation. Once I asked them why, they told me to refer to Easyrentcars. But it was EUROPCAR who took money from my card, and this although vehicle was returned properly as certified by the signed protocol I received back when returning the car.

Reviewed: September 15, 2022

Great as always. They matched our needs to a suitable car last minute

Reviewed: February 25, 2022

Due to a delayed flight the rental office was closed. I never even got a car from them… all I got was to pay the full price for the rental as it was a “no show’ I could understand if they charged me 20 eur or so, but 100%!! That’s not ok.

Reviewed: February 29, 2020

Everything was good and generally, we had no problem. There was just one thing. The car was diesel and also using AdBlue. When we were on the road, the car started giving a warning "AdBlue level is low, after 130 km the engine will not start". The km in the warning was continuously decreasing so we had to fill AdBlue. Normally the GLOBAL rent a car is responsible for filling AdBlue we are just responsible for the filling diesel. After dropping off the car, we showed the receipt of AdBlue and got the payment of it after some days, there was no problem! But it was an extra procedure that we shouldn't have made an effort. And also if we did not show and request our payment back, it would be an extra cost for us so it does not sound good!

Reviewed: August 28, 2019

It is up to twice times cheaper to book a car through easyRentCars than to book it direct from the campany (Global or Buchbinder)

Reviewed: October 31, 2021

Pick up process and staff was excellent. But drop off process terrible. there was no enough explanation for exit and to go to the departure counters of the airport. With me other customers also were trying to find the departure elevators and throllies.

Reviewed: August 20, 2019

counter staff extremely helpful, friendly, professional.

Reviewed: May 21, 2020

very good experience. would recommend to others as well

Reviewed: October 3, 2019

It was very smooth service when picking up the car, they even upgraded to a better one at that moment. Guy who worked there at reception was super helpful, suggested on better insurance for us and gave his card if something would happened or any troubles would occur.

Reviewed: August 22, 2019

good service

Reviewed: August 15, 2019

Very expensive kids booster.

Reviewed: July 31, 2019

Best Enterprise/Alamo station in Germany. Good service, free Coffee. Love it

Reviewed: March 13, 2020

It was ok

Reviewed: December 5, 2019

Thank you for everything.

Reviewed: November 13, 2019

takes long when drop the car back

Reviewed: July 22, 2019

I asked about the size of the car. They advised me to take Ford S-max instead Ford Mondeo I ordered. It's really good deal. Big and comfortable. It was easy to find the desk and the car.

Reviewed: October 19, 2019

The best agent in Europe

Reviewed: October 13, 2019

The process for getting the car was good. I had trouble finding the drop off and the staff did not help much even after repeated calls. Almost missed my flight from DUS.

Reviewed: October 12, 2019

Ended up with a Mazda 6. An amazing car. All sorts of extras that made driving easy.

Reviewed: July 8, 2019

The ordered car, MAZDA CX-5 M/T Diesel, was not available and I was offered either Opel SUV Gasolene or Audi A4 A/T Diesel, which was more expensive than I have booked and anticipated. I have chosen lower class vehicle, VW Golf Diesel A/T, which is not satisfied my requirement of M/T, but there is no diesel A/T available there. In summary, very unpleasant experience.

Reviewed: September 20, 2019

Можно акцентировать внимание на месте возврата автомобиля! В остальном все прекрасно, спасибо большое!!!

Reviewed: August 31, 2019

We have a different car. It was opel zafira with a Gps and more space for our luggages and peoplw as well. But we were charged more than expected,made a claim for a refund and they did.

Reviewed: June 24, 2019

Car was good, collection and drp off was nice and easy, fast,

Reviewed: February 7, 2019

I was upgraded to a bigger vehicle a brand new Ford Mondeo.

Reviewed: February 3, 2019

my only complaint was at Buchbinder they have plastic boxes with lots of keys in each box. Originally I was going to get a Fiat Panda, then he changed his mind and said ill give you this instead. I am still trying to work out how the picture I have sent is like the one I ordered or similar ? I was so tired as I had been up since Thursday 15:00pm so around 23hrs and we had a 60min drive to Dortmund. I think it wouldn't of mattered what I ordered from Easyrentals, Buchbinder just pick a key out the box.