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Last updated on: March 29, 2023
US$ 32/day
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30Rental Locations
9Airport Locations
Map View of Car Rental Locations in Cologne
AVIS
8.7/10
Budget
8.6/10
Alamo
8.1/10
GLOBAL rent a car
9.3/10
Keddy by Europcar
9.1/10
Enterprise
9.7/10
Hertz
7.8/10
Europcar
8.8/10
Interrent
9.5/10
Reviewed: April 20, 2022
Budget me dió un coche de inferior categoria y cambio automático.
Reviewed: May 23, 2018
Like: The staff was so kind and we got the car so soon, with just 500 KM used (that is amazing).
Dislike: I reserved a Mercedes-Benz C-Class (Premium Class), when I went to the station they told me that car is not available, but they didn't give me other cars in the same class (the same class is BMW 328 or Audi A3 ...) I got an Alfa Romeo Giulia that was so good but that was not at the same class with my reserved car.
Reviewed: November 9, 2021
This experience with Budget was good as always. Very helpful desk staff. Easy pick up process. Good condition of cars.
Reviewed: July 31, 2019
The customer service agent at pick up was extremely rude. I called the service hotline 2 hours prior to arrival to say that our flight was going to be delayed, I was reassured that the my message will be passed on and budget staff would track the flights and stay up to 2 hours after the opening times if needed . We arrived at the counter 2 minutes after they officially closed, luckily bumping into the lady on her way out. She told us that the counter is now closed, no one told her about flight delays (although I added the flight number to the booking) and she can not re-open for us and that it was not her problem. Only after 10 minutes of persuasion she agreed to open the desk again - which took her less than a minute. When dropping the car off they tried to charge me an additional €80 without explaining why (I had payed the booking already). I refused to pay and it turned out that budget tried to charge me for a deposit for fuel although I returned the car with a full tank. Overall a disappointing experience - I will not book with budget again.
Reviewed: November 1, 2021
Only problem was (but it's hopefuplly being solved) that they have tried to charge extra day, even if the car was returned 5 hours earlier and not later.
Reviewed: June 27, 2020
Great experience. Friedly staff, clean and good car.
Reviewed: January 5, 2020
Always they are my first choice of rental car company because of their cars, staff and prices
Reviewed: January 4, 2020
Car exactly as expected, worked fine. Customer service agent at pick up was friendly and helpful.
Reviewed: November 16, 2019
Got downgraded because of a fair in Cologne. But without a refund!!! Europcar is only a good choice when it is much cheaper than Sixt. Long waiting time at counter.
Reviewed: October 28, 2019
We were supplied a fiesta instead of a Leon, and the car was in amazing condition and had great specs and optional extras added such as sat nav, CarPlay and parking sensors, aswell as heated sets and heated steering wheel. very pleasant experience Throughout
Reviewed: August 22, 2019
I got a almost new car with full option I want.
Reviewed: June 9, 2019
extra airport fees, which were not mentioned anywhere in the booking process
Reviewed: June 26, 2019
Just perfect! I needed to wait a little bit but then experienced great customer service. I allready did two other bookings at the same station within a few days of returning the car.
Reviewed: August 30, 2019
The worst experience ever. I would not recommend this car company unless you want to be ripped off. The supervisor was the rudest person I have ever come across. They charged us 330 pounds for scratch which wasn’t there, didnt want to sort out the problem even that we had several photos taken before drop off (car was in excellent condition). They charged my card and they basically said i have to pay the damage. Fortunately we purchased the premium insurance, but still didnt get full refund (9quid still missing).
Reviewed: July 31, 2019
Really friendly staff at the Herz counter. First time using the company and would absolutely recommend.
Reviewed: July 11, 2019
Outsourced staff, could not even locate the car. 10 persons were waiting, me for an hour at the airport in cologne. Definitely not recommended!!!
Reviewed: March 6, 2019
They'll try to sell you additional insurances, upgrades, fuel. Refuse if you don't need any and you'll get good value for money.
