11 Car Rental Brands in Frankfurt, North Rhine-Westphalia, Germany

Reviewed: July 24, 2020

I was extremely satisfied with pre-booking and return dealing with Toufik El Kadaoui who was very professional and helpful answering all my questions and helping with the whole rental process (long term rental)

Reviewed: March 23, 2020

Great car, quick pick up and drop off! Very satisfied

Reviewed: March 14, 2020

The 2 agents I dealt with at the counter were extremely helpful and courteous. I was even given an upgrade to a much larger and newer vehicle for a very small up charge fee. I loved the vehicle and I had no issues with the rental company.

Reviewed: March 7, 2020

The car was good but I wanted to change the name and the address of the invoice and Enterprise didn‘t want to help me with that.

Reviewed: February 15, 2020

Good car,they gave me diesel and big car...Only car tank was not full...I told personal and he changed 3/4 on check list...When i drop off car,Mrs.Lisa was so kind,she finished all procedures fast and easy...Thanks

Reviewed: March 22, 2020

Należy tutaj wyeksponować fakt bardzo złej i niezgodnej lokalizacji punktu odboioru samochodu podawanej we wskazówkach zawartych na umowie. Zły, noeprecyzyjny opis lokalizacji biura na terminalu a załączona mapka wprowadza w błąd. Chodzi o lokaliza ję na terminalu. Lokalizacja odbioru samochodu, czas otwarcia biura we Frankfurcie nad Odrą nieprzychylny dla klienta. Parkowanie samochody po jego odstawieniu i oddanie kluczyków na sga ji benzynowej odległej o 5 km to jakaś ogromna pomyłka. Tymbardziej, że odbywa się to tylko do godz. 21.00 A co z oddaniem samochodu po tym czasie? Ja musiałem czekać do rana na otwarcie biura. To wiązało się z koniecznością nocowania w hotelu i opóźnieniem mojej dalszej podróży. To wymaga koniecznej poprawy a ja osoboście jestem bardzo niezadowolony z takiego obrotu spraw.

Reviewed: February 14, 2020

The lady didn't know the rule even though she was working there for 27 years as she claimed. The rule is if somebody has an Indian driving licence and they are travelling germany for short term (less than six months) they can hire a car with the same indian driving licence with out an IDP. I requested her and tried to explain her but she wouldn't listen, although i've hired a car so many times in germany & UK with the same licence. She made me go to the local police station and when they confirmed then she gave me the car. This whole process took 2 hours and i was so much depressed by all this.

Reviewed: November 29, 2019

They gave us a f-PACE .. so it exceeded our expectation

Reviewed: November 27, 2019

Excelent. We were at terminal 1 isntead of terminal 2. The staff were very polite and give us a superior car.

Reviewed: November 23, 2019

料金が予約時と差異がある

Reviewed: March 16, 2020

Arrendé un auto Mercedez Benz y me entregaron un Renault. Creo que hay mucha diferencia entre los dos autos.

Reviewed: December 4, 2019

Excellent

Reviewed: September 6, 2019

The car was not as I wish but it is not bad The staff on the counter was very helpful

Reviewed: August 22, 2019

The problem is with payment I have rent the in price of 1380 Europe but I found they take from my master card more than 2000 Europe Could you explain and how I return my rest money back

Reviewed: July 13, 2019

I m expecting to have mercedes as i reserved unfortantily they gave a volvo which i dont like it

Reviewed: March 13, 2020

Good

Reviewed: February 11, 2020

I didn’t get the SUV I reserved but they gave me a smaller car and I was so pissed off like they wanna reap people off

Reviewed: November 24, 2019

Vehicle and its condition are perfect. Staff could be more customer oriented and friendly.

Reviewed: October 13, 2019

The staff is professional and did not ask or promote additional packages .

Reviewed: July 15, 2019

On arrival I had to wait nearly an hour with 4 children as there was only one person working at the desk. When I returned the car I realised I left my tablet under the passenger seat for safe keeping, when I called to them to retrieve it they said they didn't see it and I should email the office, nearly a week later I still got no reply!!!

Reviewed: January 21, 2020

The car was exactly what we asked for. Very clean and new. Very good service at the counter. Easy to find right by arrivals at Frankfurt airport.

Reviewed: November 18, 2019

It was a very nice experience, everything was very smooth and fast

Reviewed: July 1, 2019

Counter staff was very helpful, tried to be as fast as possible, offered water and coffee during wait

Reviewed: December 4, 2019

I’ve got a voucher of 79,98€ from EasyRentCars, and I’ve change the booking to one day longer. The price of the car was cheaper. But the staff don’t use the voucher amount.

Reviewed: September 27, 2019

Mala experiencia. Nos agregaron gastos que nunca nos dijeron que existirian. "Cargo adicional de oficina" de 60 euros. Seguro de neumaticos por 16 euros. Al final terminamos pagando el doble del precio inicial. Nunca mas utilizaremos Avis. Nos sentimos estafados.

Reviewed: January 16, 2019

Yes , Petrol Tank was below Half Full

Reviewed: September 6, 2019

Happy

Reviewed: November 13, 2019

Intentan timarte con los golpes del coche. Recomiendo hacer fotos y mirar todo bien antes

Reviewed: November 3, 2019

The booking process and the car was simply amazing

Reviewed: April 25, 2019

So I booked a mid size convertible only for them to try to give me a Nissan. When I swiped them the paperwork that it says Ford Focus Cabrio or similar I explained a non-Cabrio is not similar. So they spoke to the manager and came back with the only Cabrio keys they had. A Benz. I was satisfied to say the least.

Reviewed: October 15, 2019

Been switch car without notice that make very upset.

Reviewed: August 28, 2019

Collecting the car took a while. However the car itself was great!

Reviewed: July 15, 2019

Everything went as expected, good vehicle condition, smooth rental process and useful tips.

Reviewed: May 6, 2019

the old lady at the frankfurt airport was not so nice.

Reviewed: July 24, 2019

Charge my credit card again even it is paid to Easyrent cars. Counter say is free upgrade but end up charge extra.

Reviewed: September 23, 2018

Like: we got a better car than expected