The car ended up costing me more than expected because they gave me a vehicle that had just under a half a tank. I complained because I know how hard it is to bring back a car with less than a full tank. I ended up filling up the vehicle and giving it back with 30% more gas than I received it. This is BS and I will never do that again, if Enterprise wont give me a car with a full tank I will not rent a car from them again.
It was the worst rental car experience I have ever had in my life. Enterprise is nothing but a scam company, which they will steal your money from your credit. On the pick up day at the Enterprise reception desk, they had a such an rude attitude and telling me that I had to pay extra 150 euros for coverage fee which i kept insisting that I do not need. I continued to insist that I do not need any sort of insurance for the car, but the lady at the reception talked her way out forcefully and pressuring me to pay for the coverage fee.
In addition, they told me that my car would be a brand new Volks Wagen Golf, but when I arrived at the parking spot, my car turned out to be average Ford car covered in dust and dirt.
I was extremely upset and furious about this renting experience and I will never rent a car from Enterprise ever again.
I'd booked 'Premium' which refers to LDAR, instead they only had a downgrade ready for me (FDAR). They said they could not get any premium, but then they also did not notice me before pick-up, giving me the chance to rebook at another company. I called the station next day to lett them check for a possible switch of cars at another town where I stayed over weekend, but they never rang me back.
The counter staff could not be more helpful, fantastic service and very happy with all aspects of this hire compared with previous companies I've used. thanks!
Like: Quick process for picking up and returning car. Helpful staff and good value for money. Dislike: As all new cars come with GPS as standard it should not be classed as an extra cost in car rentals.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
R.Davids
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View more >Dislike: Not anything I can fault
B.Dunn
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View more >M.Niwano
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View more >M.Evans
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View more >W.Knott
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View more >Dislike: As all new cars come with GPS as standard it should not be classed as an extra cost in car rentals.
A.Demeter
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