Terrible long wait to pick up car (but pleasant and informative English speaking staff)
Road access signage to drop off point very, very misleading. (But very efficient vehicle processing once you crack the code and find the entrance)
Car was brand new (Daihatsu Stepway, automatic) but possibly the worst 4 wheel vehicle I've ever driven.. Tiny engines and automatic transmissions just don't mix. :-)
Temps d attente beaucoup trop long a Nice. Seulement 2 personnes au comptoir pour au moins 40 personnes. J ai du payer 50€ de plus pour passer en express afin d éviter d’ attendre plus de 2.30h!
Goldcar nous a fait croire qu' on avait réservé un autre modèle de voiture puis ditvqu easyrentcars s est trompé et que leur assurance ne fonctionnera pas. Ils encaissent une caution de 1500 euros que nous n avosn toujours pas récupéré sinon obligent à payer en plus leur assurance de 135 euros !
“Expérience regrettable et déception absolue. Fuir....”
About GOLDCAR:4.3/10
Enorme déception.
Lorsque notre collaborateur s'est rendu au comptoir pour récupérer la voiture, l'agent à menti, en faisant passer les frais d'assurance pour le montant de la location... Un scandale.
Du coup la location est 2 fois plus cher que prévu.
C'est du vol.
“Adress of pick-up location is false. Missed the hours of picking up. Had to pay more. Cannot join.”
About GOLDCAR:6.0/10
Goldcar didn't care about my late because of the false adress. I had to wait and pay again the same price (60e) for late penalities. Also, 200e more for gazoline and taxes, didn't expecting that. And they tried to sell me more with insurance.
“Goldcar were a disgrace - trying to sell insurance - almost force selling!”
About GOLDCAR:6.0/10
The car had quite a bit of damage but the main problem was the staff at Goldcar - tried to force me to take crazy insurance which I told them I already had sorted. Then charged me 30EU so I don’t have to fill car up when return which I had already paid for on my booking. We’re a real nightmare to deal with.
Car was not really clean on the inside, seats had stains and the dashboard a bit greasy.
The staff were really nice. Car quality not so much though, but enough for the price! You get what you paid for.
About QEEQ:10.0/10
Very good service, easy to book, and nice discounts offered!
Voiture OK mais le personnel vous noye dans un discours de caution 1500 € versus paiement d une assurance additionnelle alors que nous en avions déjà pris une avec easyrent. Ticket de sortie de parking oublié
About QEEQ:10.0/10
OK, question posée par courriel au service client et réponse reçue dans les 4h
“Good value and nice car but appalling wait of two hours during the pick up process.”
About GOLDCAR:6.0/10
All was good other than the wait, which was over two hours, for that reason we'll never use Goldcar again, especially considering that the amount of people waiting was even greater when we returned.
“First time price dopped down and EastRentCars return be money back. I love it!”
About GOLDCAR:10.0/10
Goldcar is ok but you have to be very carefull. Take pics, check the car very well or buy an extra expensive insurance.
About QEEQ:10.0/10
You are the best - returned me money because price dropped down. How many rental cars agencies are doing this? No one. I love it and if I need, I just book a car with no checks for better or worst price. If there would be better option, I’ll get it from you.
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M.Evans
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