HAWK CAR RENTAL REVIEWS

Like: New car
Dislike: However the car smell of cigarette, someone smoked inside the car.

Like: It was really nice experience to meet Hawk. Specially we met very kind and friendly staff 'Ben'. contact with Ben, If you want to enjoy good holiday.
Dislike: No idae. All good.

Like: Trully Proffesional Service.

Like: Good and quite new car.

Like: New and low mileage car.
Dislike: 1. Should provide service for pick up at hotel. 2. Overcharging for minor fuel top up, although partly my own fault as was stuck in a jam prior to returning.

Like: Car was in good condition; reasonable price; emergency repair and replacement service clearly stated under the terms and conditions provided peace of mind.
Dislike: inefficient staffs - for pick-up, we called them before arrival at the office, yet documents were totally unprepared, no staffs in the office, we waited for more than 30 minutes for the staffs to come to the office and for the documents to be prepared.

Like: Staff service attitude n the car condition.
Dislike: Nil

Like: Staff at Hawk is very friendly & accomodating

The car given was not what I have paid for due to availability. I was given a cheaper alternative and the car was very old.

Like: The supervisor was quite friendly and was very helpful. He tried to accommodate as much as possible.
Dislike: The place to register was seriously HOT. There's no fan or etc thus making the process to register and all a very bad place to be at.

HAWK staff was courteous and very helpful

Like: Took the car to Port Dickson and around

Like: Friendly staff and correct my collection place
Dislike: nothing

It must be better indicated in arrival hall because it took me more than 45 min to find their office !

Helpful staff and good car.. Just location is little hard to find..

Nice bad easy to book, good prices .

Like: The person who helped me is called Sunny. He know my need and provided sufficient help!
Dislike: The car Almera I rented not that enough power and the tires not enough air. But everything seems good to me.

Like: cheapest price and the car was in the good condition
Dislike: pickup time is slow. we waited for almost 20mins because the lane for pickup was always full of people

The vehicle used to vibrate when brakes were applied at a speed of 80kmph or more. Other than that, all was perfect.

Like: effeciency and flexibility of the company. Debit cards are not supposed to be accepted prior to collecting the car however they made a decision to allow cash instead.
Dislike: none