From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4161809285
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4161809285
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CAR RENTAL REVIEWS ON HERTZ IN LISBON

Average rating on Hertz in Lisbon: 8.8 /10

Louis Barney

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Reviewed: Wed, May 24, 2017
About Hertz: 10.0 /10
I chose Hertz because it is a well-known brand with new cars and no deceptive practices.
About QEEQ: 10.0 /10

Nigel

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Full Size Van | Mercedes-Benz Vito or similar
Reviewed: Wed, Jun 26, 2024
“Good all round”
About Hertz: 8.0 /10
Pretty good all round
About QEEQ: 10.0 /10
Lisbon is a difficult drop off location as it is poorly signed

Tabitha Webster

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Reviewed: Wed, Feb 21, 2024
About Hertz: 10.0 /10
Extremely satisfied
About QEEQ: 10.0 /10

m.gillan

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Economy | Renault Clio or similar
Reviewed: Wed, Aug 28, 2019
“WILL NEVER USE HERTZ AGAIN!!!”
About Hertz: 7.7 /10
The car was great...modern with sat nav and clean inside and out. The pick up process was DISGRACEFUL. We arrived at the desk at 9.45am to utter chaos and crowds of people queueing. By their own admission they had to turn around 300 cars that morning with only 6 staff on the desks. It took a full hour before our turn (the lady was lovely) and then another 45mins to wait upstairs while the car was being washed despite being told it would just be 5 mins. We had booked our collection for 10am so I asked why the car wasn't ready when it was 11.45am. The guy said it was our fault for not being there at 10am so they had given our car to someone else. Well excuse me but the reason we weren't there was the queue downstairs!!! When I asked him about compensation for the long wait he was rude and aggressive saying he had no authority(despite being in charge) to authorise anything and I should go back downstairs to speak to the manager. Back down to that chaos-I think not as he was surrounded by other angry customers the last time I saw him. It really ruined the start of our holiday. After a long flight and early start, waiting for nearly 2 hours is a disgrace. The return process was easy and took just over 10 mins. Suely if the company know they have a huge turnover then it is not rocket science to plan more staff!! So many angry customers...im surprised anyone uses them....I certainly wont again.
About QEEQ: 10.0 /10

Alex H

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Compact | Renault Captur or similar
Reviewed: Tue, Jul 23, 2019
“Great experience”
About Hertz: 9.7 /10
We had a great experience with Hertz in both Lisbon and Porto. Recent car and excellent service at the counter.
About QEEQ: 8.0 /10
Website was easy to use, but the coupon section is confusing.

Eileen Eveline

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Reviewed: Thu, Nov 15, 2018
“Lisbon, Cabo da Roca, Boca do Inferno, Lisbon.”
About Hertz: 2.0 /10
The attitude was very average. Even though we had made a reservation in advance, when we arrived, we had to take a number while others who came later didn't. Too many additional charges that weren't disclosed beforehand. For example, adding an additional driver cost 6 or 7 euros, which wasn't mentioned. The person at the front desk should have at least informed us. The deposit was too high without any justification. They required a 2000 euro deposit while other places only asked for a few hundred euros, which was shocking. Overall, a very bad experience.

Louise Rosalind

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Reviewed: Thu, May 16, 2019
“Lisbon - Coimbra - Porto - Sintra - Lisbon”
About Hertz: 10.0 /10
As expected from a global chain, the service was excellent, even though the prices might be slightly higher. Generally, rental companies try to sell insurance because their staff gets high commissions from it. They often pretend not to understand when you decline insurance and sneakily include it in the contract. These contracts are several pages long, and if you don't notice and sign it, the insurance charges will be deducted from your credit card. Since your credit card has a deposit frozen at the start, you usually only notice this after returning home. However, this company was different. When I showed them the QEEQ order indicating I didn't need insurance, they briefly discussed the potential risks but still processed my rental without additional insurance. They clearly explained each fee from the deposit. It's indeed commendable.
About QEEQ: 10.0 /10

Milo Galbraith

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Reviewed: Thu, Jan 4, 2024
About Hertz: 10.0 /10
Excellent service
About QEEQ: 10.0 /10

Joyce Bradley

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Reviewed: Mon, Jun 3, 2024
About Hertz: 10.0 /10
Excellent
About QEEQ: 10.0 /10

Lawrence Christie

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Reviewed: Fri, Jul 19, 2024
About Hertz: 8.0 /10
Apart from having to wait in line for a bit when picking up the car, everything else was very convenient.
About QEEQ: 10.0 /10

K.Ody

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Economy | Volkswagen Polo or similar
Reviewed: Fri, Jul 13, 2018
“Excellent”
About Hertz: 8.6 /10
Like: Great car

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