“Great car. Efficient staff. Fast and smooth process,”
About Europcar:10.0/10
The staffs were helpful and efficient. They were holding our name at the airport arrival hall which made us fspot them easily. Cars were clean. Pleasant experience!
“Recommend car rental to everyone who would like to explore many places and travelling with families”
About Europcar:8.0/10
Overall, the pick-up and drop-off were smooth, though I had to spend 10 minutes to find the representative from Europcar and another 15 minutes to complete the paper work.
It would have been great had the representative informed me about the nearest petrol station, from where I could fill the fuel tank and drop-off the car. I came all the way to the drop-off point, but couldn't find any fuel station on my way; Had to search for fuel stations and go back again, to fill petrol, wasting precious 20 minutes in the process and also ended up paying fine to the airline, for delayed check-in.
About QEEQ:8.0/10
Overall booking process and communication were good.
Lovely car and staff. Just one request, next time please suggest earlier where one should find the staff for pick up as that took 10 minutes & curiosity :-)
The condition of the car is 10/10 as it is brand new...The staff are very helpful.Overall,it is a wonderful experience and it definitely reached international standard.KURDOS FOR EUROPCAR MALAYSIA!
Europcar do don’t have a counter at Langkawi airport. It’s a metre and greet service. This is fine if coming off a flight, but not (like us) who decide to rent half way through our stay and want to collect from the airport as it’s convenient when dropping off and flying out. A call to Europcar on the rental agreement, soon resolved the issue of them not having a desk at the airport.
Clean car and the staff are very helpful. We couldn't find the booth and have missed Mr Izz who was in front of the arrival hall. Nevertheless, we approached another Eurocar staff and she was accommodating to call Mr Izz immediately to inform that we are already at the airport.
During the drop-off day, although Mr Izz was on leave and we were about 15 minutes early, the staff politely requested us to wait for the designated staff to arrive from the nearby parking.
In summary, it was a pleasant experience...
“The car is new and the service from Europcar is excellent”
About Europcar:9.7/10
There is no pickup counter but you just need to look out for the guy in green uniform. We were an hour early from booking time and he was there waiting. Good service and the car is in good condition.
About QEEQ:10.0/10
Easy to use
Car Rental Companies AT Langkawi International Airport, LGK
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