The service of the counter staff was horrible. The person does not accept my canadian credit card because my driving license was french. This forced me to pay with my french card and to buy a supplement for the insurance whereas I am covered by my canadian credit card...
Moreover, the car was smaller than requested through the website.
About QEEQ:10.0/10
the car was smaller than requested through the website.
“Nothing to say about the online service.
The problem is the way rental co work at the pickup level.”
About Budget:9.3/10
Unbelievable or despicable that Budget and Hertz, which are probably different brands from the same company, hire only one employee each for pick-up desk. Especially at a time when a long haul flight (read with many passengers) lands.
Hard to understand why pick-up procedures take so long. Took more than 60 minutes overall. And I was lucky to be 4 or 5th in the line. They must have been over 20 when I finished...
The car was OK, clean and did the job. But the service provided by the counter staff was lousy. It took 1.5 hrs waiting time for a car which was reserved months ago. Budget will never see me again as a customer.
About QEEQ:8.0/10
Booking the car was no problem, everything went smooth and worked out as expected.
“Delayed delivery of Vehicle/ Paid way more for Gas!”
About Budget:8.3/10
I booked a standard car and get a YUKON XL- because they did not have anything smaller and consequently spent about $75 extra on gas! Very disappointed and hope that I will be refunded for the extra gas
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
R.Hood
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