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Average rating on ecovia at Venezia Airport: 7.7 /10

D. Zan

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Compact | Fiat 500l or similar
Reviewed: Wed, Oct 23, 2019
About ecovia: 9.0 /10
Counter staff very friendly and helpful.
About QEEQ: 8.0 /10
Good prices and rent a car dealers, confirmation and docs not fully clear and correct, can be improved.

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Economy | Fiat Panda 2 Doors or similar
Reviewed: Wed, Sep 11, 2019
“Good price if you have the time and patience to wait.”
About ecovia: 7.3 /10
I have never waited so long to get a rental car in my entire life! Over 2 hours, with not many people in line. While I liked the car, it was too big for our purposes, but I was so exhausted from the long wait that I didn't want to exchange the vehicle. I vowed never to rent with Ecovia again! 1 hour into the wait with no movement in the line. Still have not received an explanation or apology for what took so long!
About QEEQ: 8.0 /10


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Mini | Fiat 500 or similar
Reviewed: Wed, Aug 28, 2019
“Great value, no problems.”
About ecovia: 8.7 /10
Good company, but signs led us to doing quite a lot of searching. Please tell other customers it is on the top of the parking block and the airport exit number.
About QEEQ: 10.0 /10


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Economy | Fiat Panda 2 Doors or similar
Reviewed: Tue, Aug 27, 2019
“Generally good but let down by lack of staff at pick up and return point.”
About ecovia: 7.7 /10
Too few staff, those there were good, but unable to meet the demand hence slow service. Parking in ecovia area limited, had to double park, nobody there to check vehicle in.
About QEEQ: 10.0 /10

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Economy | Fiat Panda 2 Doors Model Guaranteed
Reviewed: Fri, May 10, 2019
“Terrible Rental Experience with Ecovia/Autovia”
About ecovia: 6.0 /10
Do not rent from Ecovia/Autovia. I picked up the car at the airport, drove it to a gated residence, and parked it and didn't drive it again until I returned the car to the airport. When I returned the car, they found a "scratch" on the Back of the mirror and Ecovia wants to charge me about $160. This is a ridiculous and frivolous charge. First, it was late at night, dark and rainy when I picked up the car. I did a cursory inspection of the vehicle but who checks the back of the mirror for scratches? No American company would charge you for this. Just look at the attached picture ! I'm sure the scratch was already on the car when I picked it up because it was parked undisturbed in a garage at a residence. Maybe I was penalized for not purchasing their insurance. I appealed the charge to Ecovia/Autovia to no avail. The other practice that this company did was to give me the car with the tank 2/8ths full of gas. When this happens, the customer Always returns the car with more gas because he/she does not want to be charged. The customer deserves a car with a full tank of gas at pick-up. Start-up rental companies like Ecovia with unethical practices like this should be avoided. They drive you to the major car rentals where you know you will pay more but they won't try to screw you like Ecovia is doing to me. The low price isn't always a good deal. It bothers me that this company is getting away with screwing me on such a frivolous charge. Just look at the picture. I will not rent from Ecovia again. Buyer beware of Ecovia/Autovia!
About QEEQ: 8.0 /10
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