TIMES CAR RENTAL REVIEWS

We cannot locate the place as we keep looking out for signs of Easy Rent Cars. We did not know that we are renting from Times Car Rental. Our booking information did not indicate so and we keep asking for directions to Easy Rent Cars without success. It was a kind local uncle that helped us made a phone call and that is when we realize we are to go to Times Car Rental. End up we pick our car 1 hour later than the booking time. We were also not given the car that we originally booked. We booked for a honda fit but we got a toyota instead. fortunately the toyota served us well. The car is very clean and easy to handle.

Counter staff was helpful, however, no sure why i have to wait for 45 min in the airport to be picked up by the shuttle bus service to Times!

On the whole, was a great experience, values met with my expectations.

Easy to find staff at the airport. Pick-up and drop-off are very fast. I reserved honda fit car but Times upgrades car to toyota premio with same price.

Friendly UI. Offer the good price and discount.

GPS is not updated

If you will chage car, company or staff should tell me, and ask me before change.

Did not get that car same as i booked. I booked Nissan , but i got Mazda

We got a 130,000km old car, barely made it uphill, very stinky and with a leaky air con that made driving with 38dgs outside a nightmare. The staff didn’t really speak English and the only thing they made clear was that upon return the car needed to be refilled in a specific gas station and that they would need to check the invoice. Unsurprisingly this has station had the most expensive gas in Kyoto, 20¥/ltr more than anywhere else! A rent a car to avoid!

Awesome and nice service

車は新しく清潔でした。

予約はとても簡単にできました。

Times is good. I always rent your car. This car a bit old but it still good.

The GPS was poor as it could not have update phone no when accessing gos

Tout était parfait, merci encore

Parfait

The counter stuff is very helpful and polite, but can't communicate with English.

Fast response

All goods

Good central location and superbly prepared hire car.

Slightly confused on admin as no rental email confirmation received. However voucher found in account when checked.

Nice to have shuttle service between airport branch and Naha airport till 8pm. location of the ofdice is nice.

Got a decent car, a Mazda with 65k km but in good condition. At the counter none of the (young) clerks spoke English so we used google translate... Thankfully we didn’t experience any problems during the few days we had the car, otherwise I don’t know how we would have solved them!

On the reservation, i order the Kyushu expressway pass at remark. When i take the car, you staff say can't provide this pass. Why can not reply me early? At last about the extra rent ETC card. Why can not provide this extra service?

On the reservation, i order the Kyushu expressway pass at remark. When i take the car, you staff say can't provide this pass. Why can not reply me early?

Very good service

Very efficient

カウンターに一人しかいないため、常に列が出来ていて手続きに時間がかかりました。

in the terminal it says we need to find them in the counter but there was no employee but they left a note we called but your language was hard to understand and the map is confusing , Your service needs improvement.

Got the wrong car and an old one.