CAR RENTAL REVIEWS ON DISCOUNT CAR & TRUCK RENTALS IN MONTREAL

They good

Fine

Waiting 40 minutes for a car.... if you ask a departure time, it's because we are planning on going somewhere at a certain time. And get answered by the lady at the counter: If you wanted me to be there at 2PM at the counter, I would not have your car at 2h35... What the hell is that answer??!?! I will never rent a car there anymore.

I had to wait an hour for the car to arrive at the location. This was frustrating

The wait time to pick up the car could have been lesser. Also, the time taken to return the deposit amount is unusually high.

Best rates as usual, didn't have to contact customer service at all.

People at discount were not able to find an appropriate solution (see below) Vehicule was smelling cigarette and a lot of ash on the seats

The price paid for the quality of the car we got is questionable! The car was almost 10 years old!

The insurance on the car was expired. There is no way to return the car after office hours

We had an upgrade on the car because the other smelled of cigarette, they changed without us asking for it. Very clear in the information and conditions of the contract.

Easy to book, information accurate, except the pick up location : 2 different locations indicated (one on the confirmation email, another one on the voucher). I went to the correct one so no problem, but still.

Got a great car with more space than expected, super clean, great fuel economy, staff at the counter was fast and effective, it took about 15 minutes for me to get the car and be on my way, much faster than other branches I've been to before. Drop off was even faster. Absolutely recommend!

So happy I found easyrentcars, they had the best prices, booking was super easy and with their coupon offers it was even cheaper. It's well worth your time to create an account and receive extra coupons. Will definitely book again through easyrentcars

Discount car rental gave us the incorrect information as to where to get their pick up shuttle. Once we got to their counter the wait time was very long even though I was the first in line. Counter employees never acknowledged me and were busy doing other tasks (on the phone ). Car had lots of pre-existng damages.

Waited far too long t get the vehicle.

It is always longer to get a car at this location but the staff is really nice.

Car is very good condition. Service is good but a bit slow

Over all great but price is too much. No GPS.

That have to service the cars

That have watch hiding charges of car rentals

The entire process was quite clear and very convenient.

They do not have car ready , and made me to wait more than an hour to wait . For return , some accident happen in their facility and blame me and the process is on going.

Temps d'attente un peux trop long

I rented a Hyundai Grand Santa Fe or equal. When I came there they wanted to give me a Jeep Renegade (which is absolutely not equal). Aside of it was standing a Hyundai Grand Santa Fe, so I said: 'I rented that one want to have that one'. The lady said, that is another type of Hyundai Grand Santa Fe (which was not true) so you need to pay extra. I paid extra and took it. But in fact I paid double for a car I already hired. You cannot trust Discount

There was a lot if waiting to get back the car, because on monday morning. Otherwise, it was very good.