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Live Chat Email Us Service Code: 7331401341
Reviewed: Tue, Jan 14, 2020
About Budget: 6.0 /10
They told me they would have my £200+ deposit back in my account in 1 week, it has now been over 2 weeks and it still hasn't shown up!! NOT HAPPY!!! Please can you chase for me and find out what is going on!
Premium | Mercedes-Benz C Class or similar

Relevant Reviews on Budget London Heathrow Airport


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Premium | Mercedes-Benz C Class or similar
Reviewed: Wed, Nov 10, 2021
“Good platform, Budget ok if you have low expectations”
About Budget: 7.0 /10
Car had damage to front wheel that was noted down, even though quite evident, Luckily got the exit staff to note on my departure, tank was only 7/8 full and dropped to 6/8 just after I left pick up location, took the SD card so no sat nav, comes as standard so should have been included on a K group car
About QEEQ: 8.0 /10
All good, easy to use

A.S from Kenya

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Small SUV | Vauxhall Mokka or similar
Reviewed: Wed, Apr 1, 2020
“Excellent but Difficult in Challenging times”
About Budget: 8.0 /10
The car I booked was not available, even though there were NO OTHER CUSTOMERS because of the coronavirus. And most other suitable cars were NOT AVAILABLE. Finally we were given a Ford Focus which was covered in scratches and damage. This was not a problem for me but led to some misunderstanding when I returned the car.
About QEEQ: 10.0 /10

Pawin Sermsuk

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Intermediate | Skoda Octavia or similar
Reviewed: Mon, Nov 4, 2019
“Nice easy rental”
About Budget: 8.3 /10
Received a VW Golf Estate. Very nice and spacious. Professional service.
About QEEQ: 10.0 /10
Easy as usual, and always the cheapest place to book.


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Mini Van | Peugeot 5008 or similar
Reviewed: Wed, Sep 25, 2019
About Budget: 8.3 /10
excellent service, pick up takes bit long. if there is car park availabe for customer to drop their car while picking up the car and take back his car at the time of drop off
About QEEQ: 9.0 /10
Excellent service


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Luxury | Mercedes-Benz E Class or similar
Reviewed: Fri, Aug 16, 2019
“Budget car didn’t deliver on what I was promised, instead downgraded me and never returned my calls!”
About Budget: 6.0 /10
I was informed the Merc E Class was not available, which is understandable and would expect a ‘similar car’ in this range, however they didn’t have any other car in this category so downgraded me to a C Class which I told them is not big enough. The staff member (Clive) made promises for me to call back and change over the C class for an E class as he was ‘100% sure they will come back in stock’. I called everyday and not once did Clive return my calls nor were the staff helpful. I left 4 voicemails over a 4 day period with nobody returning my calls and even when I got through to staff, they promised to call back and never did.
About QEEQ: 10.0 /10
Easy, user friendly website

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