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+44-2035140670
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+81 3-4578-4029
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+56-226665927
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+57-6017940262
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+60-392125422
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+52-7449800692
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+64-99508740
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+49 6107 6353100
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+86-1089171020
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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 5609131088
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 5609131088
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Disappointing downgrade. Poor value for money.

Reviewed: Tue, Nov 12, 2019
About Alamo: 8.3 /10
The pick up and drop off were handled efficiently and there were no queues. The car I booked was an intermediate car but I was downgraded to a Nissan Juke, a subcompact Jeep that could only take one big bag in the boot and I had two large bags and an electric guitar plus two hand luggages. It was a disappointment to be downgraded but the Alamo agent wanted to charge me GBP 10 per day for an upgrade and there were no intermediate cars. I was offered either a Nissan Juke or a Vauxhall Astra, both of which were smaller than the car I booked. I am very disappointed and hope to receive a partial refund for this downgrade. There was a problem with the petrol gauge. I pumped petrol until it clicked off. When I drove off to return the car I noted that the petrol gauge was still one bar below full which is what it was when I pumped GBP 8.24 worth of petrol. So I drove back to the petrol station and it clicked off again after I pumped GBP 2.24 worth of petrol but I added a little more till GBP 2.40. The petrol gauge still showed one bar below full tank. I pumped another GBP 1.17 of petrol and it clicked off again but the gauge still showed one bar below full. So I just returned the car with the petrol gauge showing one bar below full which is what it showed before I topped her up the first time!!!!! There must be something wrong with the petrol gauge.
About QEEQ: 10.0 /10
It was very easy to book using the Easyrentcars App.
Intermediate | Skoda Octavia or similar

Relevant Reviews on Alamo HEATHROW AIRPORT

Humphrey Cheung

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Full Size Van | Ford Galaxy or similar
Reviewed: Sun, Aug 27, 2023
“Excellent experience”
About Alamo: 9.0 /10
The staff is very responsive and nice, and the picking and return process are very smooth. They can allow us to pick the more suitable one for my family at spot.
About QEEQ: 10.0 /10
Very excellent platform with user friendly and good response when I made some enquiry after booking

LK

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Economy | Opel Corsa or similar
Reviewed: Mon, Sep 26, 2022
“Great experience”
About Alamo: 10.0 /10
The car meets our expectation. Pick up and drop off are easy. Staffs are good.
About QEEQ: 10.0 /10
Easy to book. Everything is great.

B.Shah

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Full Size Van | Ford Transit 9 Seats or similar
Reviewed: Tue, Oct 22, 2019
About Alamo: 10.0 /10
Absolutely amazing friendly service with a smile. You absolutely get that VIP feeling when you hire from Alamo. Car was very clean with no damage and get drive.
About QEEQ: 10.0 /10

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Compact | Vauxhall Astra or similar
Reviewed: Tue, Aug 6, 2019
“Good rental company with very well maintained cars”
About Alamo: 10.0 /10
Very fast and easy check in process. The staff at the counter was very helpful and did not try to push any insurance.. Car quality was good, in fact it was a new car..
About QEEQ: 10.0 /10

N.Mislan

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Full Size Van | Renault Master 11.3m³~ or similar
Reviewed: Thu, Jan 31, 2019
“excellence customer service (by Kate) and good vehicle provided”
About Alamo: 9.7 /10
the car was good and fit to my family purpose
About QEEQ: 10.0 /10

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