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Good

Reviewed: Thu, Feb 20, 2020
About Alamo: 9.7 /10
Very good
About QEEQ: 10.0 /10
Good
Full Size Van | Ford Galaxy 7 Seats or similar

Relevant Reviews on Alamo HEATHROW AIRPORT

M.Vardalia

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Premium | Mercedes-Benz C Class or similar
Reviewed: Wed, Feb 19, 2020
“It was OK”
About Alamo: 7.7 /10
The selection of cars in their premium is getting very shallow and not very good. The price when you want extend my 2 days was more than the price I paid for the 7 days.
About QEEQ: 7.0 /10
Very stupid process of having to send your rental agreement to you after my rental period has finished. I have paid you for the hire, then after I have returned the car you want me to send you my invoice to give me points I have earned by already spending the money. Utterly ridiculous from your company, you were better last year, this year becoming a joke.

L.Lai

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Intermediate | Skoda Octavia or similar
Reviewed: Tue, Nov 12, 2019
“Disappointing downgrade. Poor value for money.”
About Alamo: 8.3 /10
The pick up and drop off were handled efficiently and there were no queues. The car I booked was an intermediate car but I was downgraded to a Nissan Juke, a subcompact Jeep that could only take one big bag in the boot and I had two large bags and an electric guitar plus two hand luggages. It was a disappointment to be downgraded but the Alamo agent wanted to charge me GBP 10 per day for an upgrade and there were no intermediate cars. I was offered either a Nissan Juke or a Vauxhall Astra, both of which were smaller than the car I booked. I am very disappointed and hope to receive a partial refund for this downgrade. There was a problem with the petrol gauge. I pumped petrol until it clicked off. When I drove off to return the car I noted that the petrol gauge was still one bar below full which is what it was when I pumped GBP 8.24 worth of petrol. So I drove back to the petrol station and it clicked off again after I pumped GBP 2.24 worth of petrol but I added a little more till GBP 2.40. The petrol gauge still showed one bar below full tank. I pumped another GBP 1.17 of petrol and it clicked off again but the gauge still showed one bar below full. So I just returned the car with the petrol gauge showing one bar below full which is what it showed before I topped her up the first time!!!!! There must be something wrong with the petrol gauge.
About QEEQ: 10.0 /10
It was very easy to book using the Easyrentcars App.

Opp

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Compact | Ford Focus or similar
Reviewed: Tue, Oct 29, 2019
“Great would book again”
About Alamo: 10.0 /10
I had a great experience 20 minutes To pick up car less than 10mins to drop off great stafff quick and easy
About QEEQ: 10.0 /10
Great quick and easy

M.Vardalia

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Premium | Mercedes-Benz C Class or similar
Reviewed: Sun, Oct 13, 2019
“Very good experience .”
About Alamo: 9.0 /10
The staff at the counter are really nice and proactive. They helped me as there was a problem. The cars are not brand new, they can be a little old so the drive isn't as nice. But still very good.
About QEEQ: 10.0 /10
Very easy to use and quick. They usually have the best prices online. I hope they stay this way.

J.Ubalde

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Compact | Vauxhall Astra or similar
Reviewed: Tue, Sep 25, 2018
“Excellent”
About Alamo: 10.0 /10
Like: Hybrid
Dislike: Wish navigation system had been explained how to use.

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