Customer service on site was amazing. Really professional and helpful. Did accomodate for what they have been asked for.

Their customer service is very well. I satisfy from them.

Picked up the car from CDG airport without problem. Tested fine except noisy wheel and braking. 1 hour into the journey, problem of the braking system got worse. Called the technical support and offered 2 options: car tow without replacement or drive back to the airport for a swap. We chose to drive back with slowly to the airport to avoid accident. Countered already closed after midnight. Rented hotel room at the airport at our own cost and got the car replaced the next day. The staffs said the car was checked and certified before handed over to us and will do another round of testing and will give us the report.

J'ai attendu 10 minutes pour récupérer la voiture. Pas super rapide mais trop long non plus. Personnel poli, courtois. Le côté pas pratique, louer un véhicule qui n'a que le 3/4 du plein. Complexe pour le retour mais personnel assez sympathique pour ça.

Good car but smaller than expected c3 aircross is for me smaller than a focus. Equivalent was a c4

Easy process