Worst experience with FOX

About FOX RENT A CAR: 3.3 /10
A worst experience and I had to wait more than an hour in line to get my turn. The counter staff Jessy gave me a paper with lots of charges 100$. She did not even ask me to add additional. I picked up car and I realized extra charges went back to speak to them . Very bad experience staffs are rude and worst place .
About QEEQ: 8.0 /10
Reviewed: Wed, Aug 21, 2019
Full Size | Toyota Camry or similar



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Full Size Van | Dodge Grand Caravan or similar
“Average rental, don't get robbed by getting unnecessary add-ons.”
About FOX RENT A CAR: 6.7 /10
Check in was slow, and the gentleman at the desk was pushing unnecessary items on us. Such as additional insurance, and till pass that wasn't necessary. When we declined, he continued to try and sell us what wasn't needed. He came up with ridiculous reasons as to why we would need it. We still declined, and didn't need it. Wasn't able to use credit card without chip. Why? That's very ridiculous! Tha van had a low tire, as we began to drive away. Continued to get low as we drove, even after putting air in it.
About QEEQ: 10.0 /10
Booking was fine.
Reviewed: Tue, Nov 26, 2019


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Large SUV | ford Explorer 7 Seats or similar
“Long waits but for the price worth it”
About FOX RENT A CAR: 8.3 /10
The wait for puck up by shuttle was long and had to wait twice cause not enough room. The line to pick up was extremely long and took forever but for the price its expected.
About QEEQ: 10.0 /10
Awesome, easy to use, great customer service, felt like I was being taken care of. Would use and recommend over and over again.
Reviewed: Wed, Oct 2, 2019


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Full Size Van | Dodge Grand Caravan or similar
“the Manager refunded me $146 after i complained bout extra costs”
About FOX RENT A CAR: 6.0 /10
The guy insisted we take out extra insurance that he said was mandatory in Orlando which I knew wasn’t but he said it was and we had to take it out so it cost us an extra $180 which I found out later it was optional.
About QEEQ: 10.0 /10
I didn’t realise we had to pick the car up off the airport so for future reference I wouldn’t book unless car was at the airport
Reviewed: Wed, Jun 26, 2019

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Full Size Van | Dodge Grand Caravan or similar
About FOX RENT A CAR: 9.0 /10
The car and service @ Fox met our expectations. The agent tried to pressure us to sell us the Pass for the Florida tolls; she even said that there are tolls that do not accept any other form of payment. We found this to be untrue in our experience driving through a lot of tolls. We did not find the online extension of our rental user-friendly. It locks the fees and you can't opt-out. We tried calling and the wait times were excessive. All of this can be improved.
About QEEQ: 10.0 /10
Reviewed: Thu, Apr 25, 2019


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Full Size Van | Dodge Grand Caravan or similar
About FOX RENT A CAR: 7.0 /10
We arrived at fox at 1 am and get the car at 3:30am. 1 person for 12 customers. The guy charge insurance without our authorisation. We get back the day after and get our money back.
About QEEQ: 8.0 /10
Reviewed: Fri, Apr 12, 2019

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