so so

The service at europcar was terrible this time. I rented cars there for the last 5 years.....convenient and friendly. on the day of pick-up I called in to find out if I can pick up the car an hour later (5pm instead of 4pm), I was told NO PROBLEM. Arriving at Europcar I found out, that the store closed at 4pm. I had to spend the night in Ravensburg and pick up the car the next morning. I did not get re-imbursed for the day I had no car. Turning the car in was also a problem, I was told to drop off the car in Friedrichshafen, since the location closed permanently. This was VERY inconvenient for me. I had to find somebody to pick me up to get back to Ravensburg. No transportation was offered. (I was told to take the train or a bus!!!) Voucher # 1102622252. On top of it....I hated the car!!!!