They gave us a brand‑new car (registered Jan 2026), but it didn’t come with built‑in navigation. Overall though, the service was pretty good and both pick‑up and drop‑off were smooth.

First car offered wasn’t suitable. It was changed for something like what was ordered.

Car first offered was not compatible to my Sat nav connection. Had to arrange an older car which had the required connection plug. Staff did all they could to sort this out for me. As a vital piece of equipment, this should be made clearer to people at the time of booking.

Our check-in person wasn't very nice and forced me to upgrade to their full cover as I didn't have a credit card, they would not accept my excess cover I had purchased elsewhere. The upgrade to full cover was also over 4 times what it would have been if I had selected this option at time of purchase (€20 vs. €90). Pretty predatory. Also the car was only half full of petrol when we picked it up. Our check out person was very nice though.