Probably the worst experience

S. Pristavu

Portugal

Reviewed: Sat, Jun 15, 2019

About SURPRICE RENT A CAR: 6.0 /10

Worst experience in the past 10 years. I was refused to pay by debit card and given no option but to buy again the insurance at double the price I already paid online- €15/day because I didn't have a credit card. Charged an out of hours fee for dropping off the car before 8:00. Pushed into hiring a tag for motorway at €1.85/day when I had to pay the tolls anyway and could have done without it as you could pay with cash or card at pay points. I felt bullied and ripped off. Only had a Toyota Aygo with no cruise control, no parking sensors no key remote lock, but I paid the price for a large premium car. Never ever will use this company nor reccomend to anyone.

About QEEQ: 10.0 /10

The booking was all right- all good and thank you for all the options and smoothness of the booking.

Compact | Fiat 500l or similar

1 days rental

Relevant Reviews on SURPRICE RENT A CAR Faro Airport

F.White

Portugal

1 days rental

Economy | Toyota Yaris or similar

Reviewed: Wed, Oct 23, 2019

“Rip-off”

About SURPRICE RENT A CAR: 6.0 /10

The staff where putting pressure on us spending more money on all sorts. This was not said when we booked. We ended up paying 171.95 Euros, was disgusting as we had our own insurance they said it didn't cover but it 100% did. As they said they didn't understand my argument they said is this amount or nothing. Then they charged huge amount on the credit card which I still wait to get back. Awful would never book again. We book cars at least 10 times a year and this was the worst yet due to adding money on top.

NR-TRAVEL.NL

Portugal

1 days rental

Mini | Peugeot 108 or similar

Reviewed: Sat, Aug 31, 2019

“Returning the car was disappointing”

About SURPRICE RENT A CAR: 7.3 /10

Great car and a quick handling service when we get the car. But it was a shame that when the car was returned, the petrol meter was broken and that the lady of the rental company did not believe that the tank was full. She didn't want to see the receipt, while the gas station is across the street from this rental company. It still feels annoying how the handing went. I had to go back to the station to refuel the tank so that it overflowed ;-(

About QEEQ: 10.0 /10

Portugal

1 days rental

Mini | Peugeot 108 or similar

Reviewed: Wed, Aug 7, 2019

“Pas de nouvelle de l'assurance et le support d'easyrentcars suite a un litige de 885€.”

About SURPRICE RENT A CAR: 6.7 /10

La voiture était propre. Seul probleme est que j'ai mentionné un dommage sur la voiture lorsque je l'ai prise, je l'ai inscrite sur le document de l'agence mais pas sur le mien et par conséquent lors du retour de la voiture, l'agence m'a facturé le dommage.

A.Gibb

Portugal

1 days rental

Compact | Fiat 500l or similar

Reviewed: Thu, Jun 27, 2019

“Easy”

About SURPRICE RENT A CAR: 10.0 /10

We booked 2 cars and the whole experience flowed without a hitch. A+++++

About QEEQ: 10.0 /10

First class service, great operation, no improvements needed just keep doing it

Portugal

1 days rental

Compact | Fiat 500l or similar

Reviewed: Tue, May 14, 2019

“Surprice avoid.”

About SURPRICE RENT A CAR: 7.3 /10

Booked a fiat 500l but on arrival got told all they had was a fiat panda because of this struggled to get suitcases in but luckily went with friends and they managed to get my suitcases in there car. Surprice wasn't bothered about this though I had booked a larger vehicle. I only excepted the fiat panda due to having 3 children with me and it being late at night. Would never hire another car from them!!

About QEEQ: 10.0 /10

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Probably the worst experience

Relevant Reviews on SURPRICE RENT A CAR Faro Airport

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