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Rip-off

About SURPRICE RENT A CAR: 6.0 /10
The staff where putting pressure on us spending more money on all sorts. This was not said when we booked. We ended up paying 171.95 Euros, was disgusting as we had our own insurance they said it didn't cover but it 100% did. As they said they didn't understand my argument they said is this amount or nothing. Then they charged huge amount on the credit card which I still wait to get back. Awful would never book again. We book cars at least 10 times a year and this was the worst yet due to adding money on top.
Reviewed: Wed, Oct 23, 2019
Economy | Toyota Yaris or similar

Relevant Reviews on SURPRICE RENT A CAR Faro Airport

M.Briand

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Economy | Volkswagen Polo or similar
“Satisfait du site, déçu de l'agence de location de voiture”
About SURPRICE RENT A CAR: 6.0 /10
La voiture était de bonne qualité, cependant on vous laisse avec des pneus sous-gonflés (le voyant s'allume donc peu de temps après) et dans la réserve au niveau de l'essence. Nous avons eu du mal à trouver le lieu de récupération de la voiture, sachant que c'était une navette qui nous emmenait au lieu réel de récupération (6-7 min de route). Nous avons mis une heure et demie ensuite au guichet pour finaliser les démarches (problèmes de communication, caution ÉNORME de 1875 euros pour le véhicule qui nous a fait dépasser notre plafond bancaire et donc ne faisait pas fonctionner la carte !). Déçus.
About Qeeq: 8.0 /10
Le site a parfaitement fonctionné pour la réservation du véhicule, les prix sont très abordables, aucune difficulté dans mes démarches. Je recommande.
Reviewed: Fri, Aug 23, 2019

H.Dhif

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Compact | Ford Fiesta (gps) or similar
About SURPRICE RENT A CAR: 5.7 /10
Accusé d'avoir abîmer le véhicule carte bleu refusé au guichet donc au lieu de 35 euro la semaine je me suis retrouver à payer 160euros de location car forcé de prendre l'assurance à 18 euro par jours je déconseille fortement j'ai réservé
Reviewed: Sat, Jul 6, 2019

S. Pristavu

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Compact | Fiat 500l or similar
“Probably the worst experience”
About SURPRICE RENT A CAR: 6.0 /10
Worst experience in the past 10 years. I was refused to pay by debit card and given no option but to buy again the insurance at double the price I already paid online- €15/day because I didn't have a credit card. Charged an out of hours fee for dropping off the car before 8:00. Pushed into hiring a tag for motorway at €1.85/day when I had to pay the tolls anyway and could have done without it as you could pay with cash or card at pay points. I felt bullied and ripped off. Only had a Toyota Aygo with no cruise control, no parking sensors no key remote lock, but I paid the price for a large premium car. Never ever will use this company nor reccomend to anyone.
About Qeeq: 10.0 /10
The booking was all right- all good and thank you for all the options and smoothness of the booking.
Reviewed: Sat, Jun 15, 2019

Frequent traveller

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Economy | Toyota Yaris or similar
“Good value”
About SURPRICE RENT A CAR: 8.0 /10
Only comment is as the rental office is off airport need clear direction /assistance on how get car back to rental site and useful if client asks for help on arrival for onward travel. Staff were not helpful, I was told there was sat nav in the car , but found it a nightmare to use and I had no proper address for return journey to input . Something as simple as having the rental site saved as a favourite on the sat nav ? Or if client has address for onward location , shown how to use dat nav if going to use it when travelling ...It dies cause me some worry while I was away ., but good car , price and general service. It has made me think I’d rather have an on-site pickup at airport , no stress on getting lost and motorway fines.
About Qeeq: 8.0 /10
Reviewed: Sat, Jun 1, 2019

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Mini | Peugeot 108 or similar
“average”
About SURPRICE RENT A CAR: 7.3 /10
Well, first of all they never answered the phone when we tried to call to inform them that our flight had been changed and that we would arrive earlier. So when we actually arrived, they were not quite happy. Still, we got the car. But then, they asked for a credit card, which we had, but didnt want OUR credit cards so they made us pay an insurance to cover the "risk" of not having a credit card. Anyways, the car was fine and we were pretty satisfied with it. Just the employees were a bit off.
About Qeeq: 8.0 /10
Reviewed: Thu, May 23, 2019

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Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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