Returning the car was disappointing

NR-TRAVEL.NL

Portugal

Reviewed: Sat, Aug 31, 2019

About SURPRICE RENT A CAR: 7.3 /10

Great car and a quick handling service when we get the car. But it was a shame that when the car was returned, the petrol meter was broken and that the lady of the rental company did not believe that the tank was full. She didn't want to see the receipt, while the gas station is across the street from this rental company. It still feels annoying how the handing went. I had to go back to the station to refuel the tank so that it overflowed ;-(

About QEEQ: 10.0 /10

Mini | Peugeot 108 or similar

1 days rental

Relevant Reviews on SURPRICE RENT A CAR Faro Airport

Portugal

1 days rental

Mini | Peugeot 108 or similar

Reviewed: Wed, Aug 7, 2019

“Pas de nouvelle de l'assurance et le support d'easyrentcars suite a un litige de 885€.”

About SURPRICE RENT A CAR: 6.7 /10

La voiture était propre. Seul probleme est que j'ai mentionné un dommage sur la voiture lorsque je l'ai prise, je l'ai inscrite sur le document de l'agence mais pas sur le mien et par conséquent lors du retour de la voiture, l'agence m'a facturé le dommage.

g.soares

Portugal

1 days rental

Compact | Fiat 500l or similar

Reviewed: Sun, Aug 4, 2019

About SURPRICE RENT A CAR: 5.3 /10

Voiture plus petite mais le prix inchangé et aucune réaction du loueur. Ils m ont demander 15 euros par jour car je n avais pas de carte pour la caution, après avoir insister pour qu ils prennent ma carte de crédit qui prouver servir de carte pour la caution. Personne non aimable !

J.Thompson

Portugal

1 days rental

Compact | Fiat 500l or similar

Reviewed: Sat, Jun 15, 2019

“You get what you pay for”

About SURPRICE RENT A CAR: 4.0 /10

The car was very basic. Collection was long, we had to pay for a toll road box in the car and they held my credt card details incase there was any damage they could take up to €1500 which was a worry as my card was empty for my holiday. Also we took out insurance with another company which they told us was not really the right thing to do. The car had alot of marks and scratches and we was told we will be charged for any imperfection no matter how small. On the third day the engine management light, anti skid break and exclamation warning lights all came on. I contacted them and emailed images they said 'oh don't worry as the lights are yellow its ok if they change to red then they will collect it and we will have to go to the office by taxi and get another car" so it was a worry to be driving it with all the lights on. The whole experience was not nice, I would never use this company again.